Assistant Manager - Dispute Resolution
Public Mutual BerhadKuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionDegree in Law, Mass Communication, English Language, Business Administration, Psychology, or any relevant field. Minimum 6 years of working experience. Possess good writing and editing skills with strong command of English, both written and spoken. Possess strong analytical skills to interpret data and provide insights. A good team leader who is proactive, detailed, and meticulous. Able to lead and manage a team of staff. Able to work under pressure and meet tight deadlines.
Talent Acquisition, Employee Relations & HR Governance at Public Mutual Berhad
Job Responsibilities :
- Handle inquiries and complaints involving the agency force.
- Investigate and analyse transactions, data, information, and documents related to complaints.
- Oversee all administrative matters pertaining to complaints lodged by customers or investors.
- Review and / or edit memorandums, reports, proposal papers, etc.
- Coordinate, manage, and ensure timely submission of reports, documents, information, etc.
- Ensure that relevant reports, guidelines and policies related to Unit Trust Consultants (UTCs) are updated.
Job Requirements :
Seniority level
Associate
Employment type
Full-time
Job function
Legal, Other, and Analyst
Industries
Financial Services, Investment Banking, and Investment Management
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Assistant Manager • Kuala Lumpur, Kuala Lumpur, Malaysia