Educator Factory Outlet - Part Time | Johor Premium Outlets

Educator Factory Outlet – Part Time | Johor Premium Outlets

Mission of an Educator (the Role)

Educators at lululemon athletica do just that! They educate! Their main role is to effectively educate our guests on the fabrics, features, fit and function of our product, our culture and the communities we belong to. Our goal is to have guests leave our stores having learned something, rather than having purchased something. By educating guests we empower them to make decisions for themselves based on the facts that we offer them. The guesswork is taken out of shopping for customers, and a ‘Wow! It’s You!’ guest experience is created, leaving customers with the knowledge to educate others on behalf of lululemon athletica. Authentic conversations are key to delivering the ultimate guest experience by relaying your experiences with lululemon products to the guest. This is truly the most important role in our company and we rely on our educators to authentically share our culture and brand with their community.

Day in the Life (Tasks)

• Provides guests with world‑class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences
• Product Education : communicates special features, benefits, fabric properties, usage, and best care instructions
• Culture Education : demonstrates the culture held within the company, including attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in‑store discussion of lifestyle (i.e. yoga, fitness, health and fun)
• Community Education : ensures guest is aware of the in‑store community bulletin board – for information and resources regarding yoga and other health, fitness and related community information
• Creates excitement and FUN for our guests on the retail floor
• Receives / processes stock received from warehouse, involving unpacking, counting, tagging, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
• Assists in preparing the store for the day including replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, and merchandising as required
• Answers phone inquiries as required
• Ensures stock replenishment in work areas
• Ensures items from change rooms are returned to appropriate area – sized and tagged
• Prepares pants for hemming including pinning, completing necessary documentation (customer / store hemming slip), and educating regarding timelines for completion
• Arranges for mail and / or delivery, as required, to other locations and / or warehouse
• Completes assigned clean‑up evening duty
• Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
• Prepares alterations for pick‑up the next day
• Unpacks boxes for inventory as required (boxes can weigh 10‑30 lbs)
• Under the direction of the Store / Assistant Manager performs / completes other additional projects, duties, and assignments as required and / or by request

Educator Must‑Haves (Knowledge, Skills and Qualifications)

Working Day (Hours)

We expect all full‑time employees to be available to open and close, at a minimum, twice per week. We expect all part‑time employees to be available to open and close a minimum of once per week. Everyone must work one weekend day. Part‑time is up to 23 hours per week; full‑time is 24‑40 hours per week. Time is spent educating on the retail floor.

How to Apply

If you are seeking a position in a company which fosters and supports health and fitness, personal development, growth, change, responsibility and overall success please submit your resume and cover letter directly to this posting.

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