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Logistics Analyst
TDCXKuala Lumpur, Kuala Lumpur, Malaysia22 hari lalu
Penerangan pekerjaanPerform inventory reconciliation between SAP-MD, S4, and 4PL reports; investigate and resolve discrepancies. Conduct stock count reconciliations and submit proposals for management approval. Support reporting on unbilled usage and ensure alignment between sales teams and 4PL. Manage PER product returns and ensure proper system posting in SAP-MD and S4. Upload invoices and related documentation to RPA portals ; resolve RPA rejection issues. Coordinate with 3PL / 4PL or warehouse teams for inventory delivery instructions and short-expiry stock retrievals . Communicate stop-ship or quarantine actions to warehouse or logistics partners as needed. Support audit requests by providing required transaction documents and reconciliation evidence. Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, Supply Chain, or related field. 1–3 years of experience in Order-to-Cash, Billing, Finance Operations, or Supply Chain roles. Hands-on experience with SAP systems (SAP-MD, S4) and understanding of basic accounting principles. Strong attention to detail and analytical mindset for reconciliation and discrepancy resolution. Good communication and stakeholder management skills. Proficiency in Microsoft Excel and basic data handling (pivot tables, lookups, etc.). Ability to work effectively across cross-functional teams and regional operations (3PL / 4PL, sales, finance). Familiarity with RPA processes and portal uploads. Experience in FMCG / pharmaceutical / manufacturing or shared service environment . Knowledge of inventory management and stock reconciliation processes . Understanding of SOX / internal control requirements in finance operations. Process-driven and detail-oriented. Strong problem-solving and analytical skills. Customer- and compliance-focused mindset. Team player with ability to manage multiple priorities under tight timelines.
Job Summary
The Order-to-Cash (OTC) Analyst is responsible for executing end-to-end billing, invoicing, and inventory reconciliation processes in SAP systems (SAP-MD, S4) to ensure accurate financial transactions and compliance with company policies. The role supports the finance and supply chain teams by managing invoicing to customers or logistics partners, performing stock reconciliation, handling RPA submissions, and resolving operational or system discrepancies.
Key Responsibilities
Billing & Invoicing
- Prepare, issue, and post sales invoices and credit notes in SAP-MD and / or S4 systems.
- Track and update billing status , ensuring timely issuance to customers or 4PL partners.
- Manage and resolve queries from sales representatives, end customers, or OTC regarding invoices and credit notes.
- Perform Goods Receipt (GR) postings in SAP-MD and S4.
- Update and validate PO numbers, case information , and billing references.
- Reprint or provide copies of invoices, credit notes, and delivery orders as requested.
Reconciliation & Reporting
Operational Support
Key Requirements
Preferred Skills (Advantageous)
Key Competencies
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