Requirements
- Fresh graduates are welcome to apply.
- Previous experience in travel, ticketing, or tour operations is an advantage.
- Strong communication and interpersonal skills to interact professionally with clients and team members.
- High attention to detail with strong organizational and time management skills.
- Able to work independently and collaboratively within a team environment.
- Familiarity with visa application procedures, hotel and airline booking systems is preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and travel management tools.
- Comfortable handling administrative and operational tasks as part of the tour coordination process.
- Salary will be based on experience.
Responsibilities
Serve small groups of customers (maximum 10 people) traveling abroad.Research and gather detailed information on various travel destinations to support itinerary planning.Handle visa application processes and provide support to clients throughout the process.Make hotel and airline reservations according to travel plans.Attend to customer enquiries (walk-in, referrals, and existing clients) related to tour packages and travel services.Manage the collection of payments from customers and coordinate timely payments to suppliers.Collaborate with the Branding Department to prepare pre-tour materials, including :Tour brochuresLuggage tagsTravel bagsIssue invoices accurately and in a timely manner for customer payments or supplier billing.Benefits
Medical claimBonusVarious company activityAdditional Benefits
Annual LeaveMedical and Hospitalisation LeaveEPF / SOCSO / PCBAnnual Bonus5 Working DaysSkills
Ticketing Customer Service Communication Skills Attention to Detail Problem Solving Travel Planning
Important Information
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