SPECIALIST, NETWORK OPERATION CENTER (NOC)

SPECIALIST, NETWORK OPERATION CENTER (NOC)

Engineer, Network Operation Center (NOC) is responsible for monitoring the performance and capacity of computer systems and networks, troubleshooting problems, and ensuring that all computing operations run with optimal performance and security.

Job Description

• Handle system monitoring for servers, network, endpoints in Microsoft Azure cloud-based infrastructure and on-premise customer environment in 24 x 7 environment
• Responsible for Level 1 and Level 2 Incident Management, Request Fulfilment, Change Management support for multiple external clients across APAC based on SLA
• Perform security incident response, investigation, and reporting using multiple tools – MS Sentinel, MS Defender, Qualys
• Take remedial action in case of notification or service interruption or malfunction
• Perform system maintenance such as regular patching activities, backup, housekeeping, and disaster recovery exercise
• Participate in software upgrade and / or ad-hoc patch deployment and other duties assigned by the company
• Handle escalation request from client / management

Education

Skills

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

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