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Senior System Analyst
Senior System AnalystAFED Digital • SelangorMalaysia, Selangor, Malaysia
Senior System Analyst

Senior System Analyst

AFED Digital • SelangorMalaysia, Selangor, Malaysia
18 hari lalu
Penerangan pekerjaan

As a Senior Systems Analyst, you will be responsible for analyzing, designing, and implementing complex business systems and IT solutions. You'll serve as a bridge between business stakeholders and technical teams, translating business requirements into detailed technical specifications. The role requires a unique blend of technical expertise, business acumen, and strong analytical skills to optimize business processes through technology solutions. You will collaborate with cross-functional teams to ensure that systems and applications meet business needs while adhering to best practices in terms of scalability, performance, and security.

KEY RESPONSIBILITIES

  • Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and automation opportunities
  • Gather and document business requirements through stakeholder interviews, workshops, and observation of current processes
  • Create detailed technical specifications, including user stories, acceptance criteria, and process flow diagrams using modern documentation tools
  • Design and model complex system architectures that align with business objectives and technical constraints
  • Collaborate with development teams to ensure proper implementation of requirements and provide clarification during the development process
  • Utilize modern project management and tracking tools (Jira, Linear, or Asana) to monitor requirements implementation and system enhancement progress
  • Perform gap analysis between current systems and desired business capabilities to recommend appropriate solutions
  • Create and maintain system documentation, including process flows, data models, and technical specifications using tools like Confluence, Notion, or similar platforms
  • Conduct user acceptance testing (UAT) and coordinate with QA teams to ensure quality standards are met
  • Evaluate new technologies and tools that could benefit the organization's systems and processes
  • Provide training and support to end-users during system implementations and updates
  • Monitor system performance and make recommendations for optimization and improvements
  • Collaborate with security teams to ensure systems meet compliance requirements and security standards

REQUIREMENTS

  • Bachelor's degree in Computer Science, Information Systems, or related field
  • 5+ years of experience as a Systems Analyst, with demonstrated expertise in complex system implementations
  • Strong proficiency in business process modeling and documentation tools (Visio, Lucidchart, Draw.io)
  • Experience with requirements management tools and methodologies (BPMN, UML, User Stories)
  • Demonstrated expertise in SQL and database concepts, with the ability to write and analyze complex queries
  • Strong understanding of API architectures, microservices, and modern system integration patterns
  • Proficiency in agile methodologies and experience working with agile project management tools (Jira, Linear, Asana)
  • Experience with enterprise software systems (ERP, CRM, etc.) and understanding of system integration concepts
  • Strong analytical and problem-solving skills with attention to detail and system dependencies
  • Excellent documentation skills with experience using modern collaboration tools (Confluence, Notion)
  • Superior communication skills with the ability to effectively interact with both technical and non-technical stakeholders
  • Knowledge of data security principles, compliance requirements, and industry standards
  • Experience with test management tools and quality assurance processes
  • Certification in business analysis (CBAP, CCBA) or systems analysis preferred
  • Understanding of cloud technologies (AWS, Azure, or GCP) and their implementation in enterprise environments
  • #J-18808-Ljbffr

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