Cloud Resiliency Engineer(Mandarin / English)

Cloud Resiliency Engineer (Mandarin / English)

Cloud Engineer will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The role combines deep expertise in Microsoft Azure with strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs). The engineer will assess both cloud infrastructure and resiliency processes end‑to‑end, identify risks, align to best practices, and deliver clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions.

Required Qualifications

• Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
• Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup / recovery, and monitoring services.
• Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment-based delivery engagements.

Certifications

(Candidates will need to get certified within 3-4 months of joining if they are missing any of the following)

About Concentrix

Concentrix is a leading global provider of customer experience solutions and technology, helping some of the world’s best brands improve business performance.

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