[MY] Customer Service Executive

Customer Service Executive at Gogoprint : Elevate Your Career in Online Printing!

Join Gogoprint, the forefront runner of the online printing industry across Asia Pacific, and embrace a role that blends passion with purpose. As a Customer Service Executive, you’ll be pivotal in delivering unparalleled service to our customers in Malaysia and Singapore, ensuring a seamless and positive experience with every interaction.

Your Role :

• Efficiently handle customer queries across various channels with promptness and professionalism.
• Deeply understand and address customer needs, delivering solutions that delight and exceed expectations.
• Facilitate potential sales by seamlessly transferring leads to our sales team.
• Collaborate across departments to solve customer complaints and escalate issues when necessary.
• Maintain thorough records of customer interactions, aiding clear communication and problem resolution.
• Use customer feedback to work with your team leader on continuous service improvement.

Who We're Looking For :

What We Offer :

If you're ready to take on a fulfilling role where your contributions make a real impact, apply now to join our team at Gogoprint!

#J-18808-Ljbffr