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Customer Service Officers (Genting Lounge)
Customer Service Officers (Genting Lounge)GENTING SIMON SDN BHD • JohorMalaysia, Johor, Malaysia
Customer Service Officers (Genting Lounge)

Customer Service Officers (Genting Lounge)

GENTING SIMON SDN BHD • JohorMalaysia, Johor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Center : Johor Premium Outlets

Responsibilities

  • To organize the Genting Lounge effectively and to ensure smooth operations daily.
  • To provide relevant information to customers on Johor Premium Outlets.
  • To manage daily operation requirements of Genting Lounge.
  • To attend to daily administrative work e.g. opening and closing at Genting Lounge.
  • To assist in walk – in guest registration.
  • To serve Platinum Member with accommodating manner at Genting Lounge.
  • To assist in Brand Partner work permit and Maintenance Service Request form applications.
  • To ensure customer’s feedback are handled tactfully and efficiently.

Requirements

  • Possess at least SPM.
  • Minimum of 1 - 2 years of relevant experience or from similar businesses will be an added advantage.
  • Pleasant personality and friendly.
  • Strong interpersonal and communication skills.
  • Proficient in MS Office, Microsoft Excel and Microsoft Word.
  • Able to converse in 3 languages (Malay, English and Chinese).
  • Able to work on shift, weekends and public holidays.
  • #J-18808-Ljbffr

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