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Payment Projects Associate
Payment Projects AssociateShopee • Kuala Lumpur, Kuala Lumpur, Malaysia
Payment Projects Associate

Payment Projects Associate

Shopee • Kuala Lumpur, Kuala Lumpur, Malaysia
19 jam yang lalu
Penerangan pekerjaan

Payment Operations Associate – SG ShopeePay

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Responsibilities

  • Work with the projects lead and the business functions / technical teams to maintain the payment channels, managing day-to-day responsibilities such as monitoring payments success rates, investigating the cause of payment failures and working with internal teams to resolve payment-related inquiries and issues.
  • Work with payment service providers, banks and other financial institutions to ensure smooth payment transactions, to optimize payment services and integrate new solutions.
  • Actively participate in regionally or locally driven initiatives for process improvements relating to payment channels.
  • Analyze various areas of the business to identify initiatives or opportunities for process optimization, cost reduction / revenue generation or payment channel integration.
  • Use data insights to make informed proposals & recommendations.

Requirements

  • Bachelor's degree in Finance, Business, or a related field (or equivalent work experience).
  • Preferably have experience in projects or payment operations, with background in payables and chargeback resolution.
  • Preferably have knowledge of payment processing systems, industry regulations, and chargeback processes.
  • Experience in e-commerce, fintech, or banking background would be an advantage.
  • Strong analytical, problem‑solving, and decision‑making abilities.
  • Effective communication and interpersonal skills.
  • Ability to adapt to a fast‑paced and evolving work environment.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • Internet Marketplace Platforms and Technology, Information and Internet

    • Referrals increase your chances of interviewing at Shopee by 2x.

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