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Senior Facilities Coordinator
Senior Facilities CoordinatorJLL • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Facilities Coordinator

Senior Facilities Coordinator

JLL • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

JLL Seksyen 10, Federal Territory of Kuala Lumpur, Malaysia

JLL Seksyen 10, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

  • Lead team to manage day-to-day workplace services activities for the facility.
  • Serve as the on-site key point of contact for key stakeholders and clients.
  • Identify and propose changes to improve operational and experiential aspects.
  • Oversee facility management and maintenance program.
  • Conduct regular management and operations meetings with the client.
  • Manage employee satisfaction, budget, and ad-hoc requests.
  • Manage the Front Office operations on Monday to Friday from 8 : 30 am to 6 : 00 pm.
  • Managing the FOH and meeting rooms, keeping them tidy, neat and professional looking.
  • Repair and maintenance of office equipment.
  • Oversee the daily operations and maintenance of the facility including kitchenware (e.g., microwave, coffee machines).
  • Maintenance of overall office infrastructure (carpets, flooring, plants, etc.).
  • Maintenance of IT server and NOVAC system.
  • Maintenance of MEP equipment.
  • Liaison with building management and other relevant vendors / service providers.
  • Maintain vendor records and contract renewals.
  • Oversee emergency plans, fire drills, and safety audits.
  • Invoice tracking and monitoring.
  • Prepare monthly report for expenses.
  • Check the sound system, turn on the TV and projector.
  • Check the printer, refill paper, and clean.
  • Check stationery and refill stock as needed.
  • Prepare stationery or other necessary items for events / workshops.
  • Facility Operations : oversee daily facility operations, including maintenance, cleaning, and security services.
  • Coordinate workspace setups, relocations, and reconfigurations.
  • Manage meeting room bookings and audio-visual equipment.
  • Ensure compliance with health and safety regulations.
  • Coordinate office services (e.g., workspace setup, A / V, catering, reception).

Vendor Management

  • Coordinate with various service providers (e.g., cleaning, maintenance, catering).
  • Monitor vendor performance and address any issues.
  • Assist in contract management and invoice processing.
  • Client Relations

  • Serve as the primary point of contact for client employees regarding facility-related matters.
  • Respond promptly to requests, complaints, and inquiries.
  • Maintain positive relationships with client stakeholders.
  • Asset Management

  • Track and manage office equipment, furniture, and supplies.
  • Coordinate repairs and replacements as needed.
  • Assist in inventory management and procurement processes.
  • Administrative Support

  • Maintain accurate records of facility-related activities and expenses.
  • Prepare regular reports on facility operations and performance metrics.
  • Assist in budget tracking and cost control measures.
  • Project Support

  • Participate in facility improvement projects and initiatives.
  • Assist in implementing new workplace strategies and technologies.
  • Support sustainability and energy efficiency efforts.
  • Emergency Preparedness

  • Assist in developing and maintaining emergency response plans.
  • Participate in safety drills and training sessions.
  • Qualifications

  • Bachelor's degree in Facility Management, Business Administration, or related field.
  • Minimum 5 years' experience in facility management or related role.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and facility management software.
  • Knowledge of health and safety regulations and best practices.
  • Experience with vendor management and contract administration.
  • Customer service-oriented with a problem-solving mindset.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and work demands.
  • Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Management and Manufacturing
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