Infra & Apps Solution Architect

Microsoft Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world‑class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry‑specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting‑edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft’s mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you’ll have the opportunity to contribute to life‑changing innovations that impact billions of people worldwide.

The Solution Architect is responsible for translating the client’s business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You’ll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You’ll provide direction for design activities, often project‑based, sometimes working at customer sites. As a Solution Architect you’ll gather customer / partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You’ll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you’ll jointly drive project / technical governance of the design, build, and deployment into use. You’ll work with the business sponsor and customer / partner stakeholders to gather and ratify requirements and constraints and collaborate with the Account Team and / or Bid Team to understand the business solution / problem. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Gather customer / partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects and work with customer / partner stakeholders and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution.
• Use an evidence‑based approach to represent the customer / partner as a customer advocate and share insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services and offerings such that they can better meet customer / partner needs across a territory.
• Define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements / constraints traceability matrix to communicate the value proposition of the business solution along with the project approach.
• Work with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realizes and manage and resolve ambiguity in the requirements and constraints and document assumptions and implications where it cannot be resolved.
• Generate new and / or improvements to existing intellectual property. Connect gaps and patterns across business and technology areas to drive changes.
• Identify which ideas should be culled, with consideration for scale across customers, and drive the re‑use of intellectual property and recommend practices in both pre‑sales and delivery as well as participate and contribute to internal / external communities.
• Lead virtual teams around technologies and customer / partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.

Technology Areas

Qualifications

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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