Responsibilities
- Ensure the smooth running of the outlet’s daily operations
- Meet sales and cost budget set for the outlet
- Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process
- Manage inventory and stock orders properly to control cost
- Lead, coach and manage a team of crew members, and grow them into a strong team
- Execute marketing campaigns as per management directions to achieve sales target
- Manage customer feedback in a professional manner
- Pro-actively provide feedback / ideas to Operations Leaders and Management for continuous improvement in outlet operations
Requirements
At least two (2) years working experience in any hospitality or F&BExperienced in managing inventory and operating POS systemPhysically fitDemonstrate leadership qualities and the ability to lead a teamPro-active and resourceful in problem-solvingAble to work under pressure and meeting tight deadlinesFlexible with work arrangement and willing to relocateCommunicate well in Bahasa Malaysia and EnglishBenefits
Staff mealMarketing CompetitionEPF, SOCSO and EIS contributionOn-going trainingHospitality & Tourism 101-1,000 employees
Opportunities are brewin' at Dunkin' Malaysia! Dunkin' is a leading coffee and baked goods chain in the world. We are established in Malaysia since 1987, and now have over 90 outlets across the country. We welcome positive, energetic, hardworking people to join our growing Dunkin' family.
Application Questions
Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as an Outlet Supervisor?How many years' experience do you have as a manager / team lead?#J-18808-Ljbffr