Call Centre Agent (Banking Project)

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Launch your career with a dynamic Call Centre team!

We have a limited number of openings for this role. Apply now!

You are also welcome to inform your friends about this opening and walk in for interview in a group.

You will be in charge to :

• Execute outbound calls to provided database promoting banking product.
• Build relationships and communicate with customers over the telephone and provide high standards of service by following presentation guidelines in accordance to given product factsheet and sales script.

Basic + Commission

EPF & SOCSO

Nearby LRT / MRT / Monorail station

Medical Benefit + Insurance

Normal working hours + Off on Public Holiday

Walk-in Interview details :

You may also contact us for more information :

Salary match Number of applicants Skills match

United Teleservice Marketing Solutions Sdn Bhd

UTS Group is in the business of providing outsourced telemarketing campaign management and managing contact center facilities.

We also become to be known in the insurance and financial industry as a preferred outsourcing telemarketing partner and we work with most well established banks & insurance companies in Malaysia.

Our outstanding achievement is reflected and evidenced when UTS was awarded by Association of Customer Experience Industry of Malaysia (ACE) formerly known as Customer Relationship Management & Contact Centre Association Malaysia (CCAM) for :

2011 Bronze Service Award for the Most Creative Contact Centre

2011 Gold Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)

2012 2nd Place Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)

2013 3rd Place Award for the Most Creative Contact Centre (Open Category)

2013 1st Place Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)

2014 3rd Place Award for the Best Outsourced Outbound Contact Centre (Under 100 Seats Category)

2014 3rd Place Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)

2014 2nd Place Award for the Most Creative Contact Centre (Open Category)

2017 Merit Award for the Best Outsourced Contact Centre (Above 100 seats Category)

2017 Bronze Award for the Best Outsourced Contact Centre (Under 100 Seats Category)

2017 Gold Award for the Best Contact Centre Manager (Above 100 Seats Category)

2018 Silver Award for the Best Inovative Adoption

2018 Gold Award for the Best New Contact Centre - Campaign / Programme

2018 Gold Award for the Best Customer Relationship Management for Contact Centre

2018 Gold Award for the Best Contact Centre Recruitment & Retention Programme

2018 Gold Award for the Best Business / Data Analysis For Contact Centre

2018 Silver Award for the Best Outsourced Outbound Contact Centre (Under 100 Seats Category)

2018 Gold Award for the Best Outsourced Outbound Contact Centre (Under 100 Seats Category)

2018 Gold Award for the Best Outsourced Outbound Contact Centre (Above 100 seats Category)

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