Platform Analytics & Insights Specialist
MaxisKuala Lumpur, Kuala Lumpur, Malaysia16 jam yang lalu
Penerangan pekerjaanDesign and develop intuitive, interactive reporting dashboards to monitor the performance of our enterprise digital platforms (not limited to Self-Serve Portal, Digital Buying Platform, AI Chatbot, Enterprise Mobile App) Consolidate data from multiple sources to provide a unified view of platform KPIs, user journeys and trends Generate timely and insightful performance reports for management, highlighting key findings and actionable recommendations Continuously optimize the dashboard design and reporting structure based on stakeholder feedback and evolving business needs Analyze platform data to uncover hidden patterns, identify pain points and discover opportunities for improvements Translate complex data into clear, visually engaging insights that drive informed decision-making Collaborate with cross-functional teams to develop and test hypotheses for platform optimization Measure the impact of optimization efforts and refine strategies based on data‑driven outcomes Proactively communicate platform performance and key insights to key stakeholders, including management, product and technology teams Serve as subject matter expert, providing guidance and recommendations to drive strategic initiatives and foster a data-driven culture Collaborate with various teams to ensure alignment on analytics requirements, data governance and reporting needs Stay up-to-date with industry trends, best practices and emerging analytics technologies to continuously enhance our capabilities Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Platform Analytics & Insights Specialist
Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
Analytics Implementation & Tracking
- Translate business questions into data requirements
- Develop a comprehensive analytics strategy and implementation plan for our enterprise digital
- Collaborate with cross-functional teams to define key performance indicators (KPIs) and track user interactions, conversions and other critical metrics
- Implement advanced analytics tools and technologies to capture, process and analyze platform data
- Ensure accurate and reliable data collection across all digital touchpoints
- Continuous Improvements : Proactively identify data gaps and analytics needs, proposing solutions to enhance tracking and reporting capabilities
Reporting & Dashboards
Data-Driven Insights and Optimization
Stakeholder Engagement and Optimization
What’s Next?
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