Talent.com
I2C Lead, DBS Asia
I2C Lead, DBS AsiaDanone Asia & Service Delivery Centre, Kuala Lumpur • Malaysia, Malaysia
I2C Lead, DBS Asia

I2C Lead, DBS Asia

Danone Asia & Service Delivery Centre, Kuala Lumpur • Malaysia, Malaysia
21 hari lalu
Penerangan pekerjaan

Main Responsibilities

  • Implement services and operating model on a region level for the scope of services concerned
  • Accountable for the successful set-up of the service teams to deliver services to the region
  • Accountable for delivery performance in line with the service framework and customer satisfaction metrics as defined in the DBS value framework
  • Own the application of common standards for DBS services and sponsors initiatives to implement best practice
  • Monitor compliance and process performance, working with Risk, Compliance, internal control, and internal and external audit
  • Drive process standardization, harmonization, automation, process excellence and continuous improvement across the region for his end-to-end scope of activities

Region Management

  • Lead the stream region teams to plan for and implement DBS processes, deploy technology, operating principles, services, culture and organization design for the region
  • Influence functional professionals in region to adapt to world class operating standards

    • Interactions with stakeholders

  • Report performance and elevate local / global issues to region lead of DBS and to Central I2C stream lead as defined in the DBS governance model
  • Identify and gain approval for enhancements and process improvements, for implementation within DBS. Provide prioritization requests
  • Point of contact for the region regarding stream service level and activities
  • Responsible for working with Customer Relationship Management / BU Finance to deliver customer satisfaction in line with operational efficiency
  • Liaise with DBS HR lead to drive team capability development in order to ensure service delivery and optimal team make-up

    • About You

  • Education : University Degree preferably in Business Administration or Finance & Accounting
  • Experience (in years) 15+ years working experience in Finance and / or Customer Service or center of excellence and min. 5 years as people / team manager
  • Strong knowledge of I2C processes, systems and data
  • Strong knowledge of accounts receivables accounting principles
  • Business partnering and service-oriented mindset
  • Analytical mindset
  • Continuous improvement skills
  • Leadership / Team management / Community animation
  • Teamwork and Collaboration – Fostering an environment that values teamwork and sharing of ideas, work, etc.

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Asia • Malaysia, Malaysia

    Pekerjaan berkaitan
    Regional L2C Deployment Lead - APAC

    Regional L2C Deployment Lead - APAC

    Mars Incorporated • MY
    This role is part of the EOS Regional Deployment organization and is responsible for deploying the newly designed Lead to Cash Omni Solutions to the Asia Pacific Markets in collaboration with the E...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu
    E-Commerce Director

    E-Commerce Director

    Publicis Groupe ANZ • Malaysia, Malaysia
    The E-Commerce Director will lead our client’s e-commerce strategy and operations within our media agency.The ideal candidate will have a strong background in digital marketing and e-commerce, with...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Head of Device Remarketing & B2B Growth

    Head of Device Remarketing & B2B Growth

    Fairview International School • Malaysia, Malaysia
    A leading education institution seeks a Senior Manager, Remarketing (Sales) to drive B2B device remarketing business.The ideal candidate will have 8-10 years of experience in device trading, except...Tunjukkan lagi
    Kemas kini terakhir: 17 jam yang lalu • Dinaikkan pangkat • Baharu!
    Head of Sales

    Head of Sales

    Fairview International School • Malaysia, Malaysia
    CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life‑cycle value chain. Our focus is on delivering a mobi...Tunjukkan lagi
    Kemas kini terakhir: 17 jam yang lalu • Dinaikkan pangkat • Baharu!
    PCIe / CXL Design Tech Lead

    PCIe / CXL Design Tech Lead

    Altera • Malaysia, Malaysia
    PCIe / CXL Design Tech Lead page is loaded • •PCIe / CXL Design Tech Lead • •locationsPenang 15Ecospace 1 time typeFull time posted onPosted Today job requisition idR00376 • • • •Job Details : • • • •...Tunjukkan lagi
    Kemas kini terakhir: 8 hari yang lalu • Dinaikkan pangkat
    Sales Director, Asia region (Malaysia)

    Sales Director, Asia region (Malaysia)

    Parallel Wireless • Malaysia, Malaysia
    Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions.Join us as we lead the future of telecommunications, driving innovation through green and susta...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Director- Cloud Hardware Support

    Director- Cloud Hardware Support

    Oracle Corporation Malaysia Sdn. Bhd. • Malaysia, Malaysia
    Add expected salary to your profile for insights.As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an a...Tunjukkan lagi
    Kemas kini terakhir: 17 hari yang lalu • Dinaikkan pangkat
    Senior Manager, Business Synergy & Analytics

    Senior Manager, Business Synergy & Analytics

    FWD Group Management Holdings Limited • Malaysia, Malaysia
    Senior Manager, Business Synergy & Analytics page is loaded## Senior Manager, Business Synergy & Analyticslocations : Malaysia - KL Eco Citytime type : Full timeposted on : Posted Todaytime left...Tunjukkan lagi
    Kemas kini terakhir: 28 hari yang lalu • Dinaikkan pangkat
    Director, Solution Sales Engineering, Asia region (Malaysia)

    Director, Solution Sales Engineering, Asia region (Malaysia)

    Parallel Wireless • Malaysia, Malaysia
    Parallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions.Join us as we lead the future of telecommunications, driving innovation through green and susta...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Strategic Business Development Lead- Large Corporates

    Strategic Business Development Lead- Large Corporates

    PayMate India Limited • Malaysia, Malaysia
    Strategic Business Development Lead - Large Corporates.You will play a key role in managing and delivering PayMate’s expansion plan into the Asia Pacific region. The role will have the opportunity t...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Sales Director - Asia Region

    Sales Director - Asia Region

    Pearson • Malaysia, Malaysia
    Company : Pearson VQ International.Pearson VQ International is a leading provider of vocational qualifications and training solutions globally. We are committed to delivering high-quality education a...Tunjukkan lagi
    Kemas kini terakhir: 13 hari yang lalu • Dinaikkan pangkat
    Director of Business Development - Central Asia

    Director of Business Development - Central Asia

    Libertex Group • Malaysia, Malaysia
    Director of Business Development - Central Asia at Libertex Group.You will have full P&L responsibility and lead a high-performing matrixed team across sales, marketing, operations, and support fun...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    E-Commerce Director

    E-Commerce Director

    Publicisgroupe • Malaysia, Malaysia
    The E-Commerce Director will lead our client’s e-commerce strategy and operations within our media agency.The ideal candidate will have a strong background in digital marketing and e-commerce, with...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    E-Commerce Director

    E-Commerce Director

    Publicis Groupe • Malaysia, Malaysia
    The E-Commerce Director will lead our client’s e-commerce strategy and operations within our media agency.The ideal candidate will have a strong background in digital marketing and e-commerce, with...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    E-Commerce Director

    E-Commerce Director

    Starcom Melbourne • Malaysia, Malaysia
    The E-Commerce Director will lead our client’s e-commerce strategy and operations within our media agency.The ideal candidate will have a strong background in digital marketing and e-commerce, with...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Global Market Research Project Lead — Client Delivery

    Global Market Research Project Lead — Client Delivery

    Pureprofile • Malaysia, Malaysia
    A leading global marketing solutions provider seeks a Project Consultant to manage project operations and deliver high-quality client services. This role requires 3-5 years of experience in project ...Tunjukkan lagi
    Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
    Services Director - Asia (Advanced)

    Services Director - Asia (Advanced)

    GE Vernova • Malaysia, Malaysia
    Services Director - Asia (Advanced).Job Description Summary : GE Vernova's Grid Software business unit is dedicated to transforming the energy sector through cutting edge digital solutions.As a lead...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    FX Business Development Manager (Asia Market)

    FX Business Development Manager (Asia Market)

    Salve.Inno Consulting • Malaysia, Malaysia
    Remote within Thailand, Malaysia, Korea.Would you like to be at the forefront of global FX business growth? We are seeking an enthusiastic, driven, and culturally aware Business Development Manager...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat