Technical Support and Design (Automation)
About the job Technical Support and Design (Automation)
Location : Penang Malaysia
Salary Range : RM4,000 - RM8,000
About our client : This company Established in 2001, Shenzhen Colibri Technologies Co., Ltd. focuses on the cross-industry application of the automation technology in advanced manufacturing, and it is an overall solution provider for the leading automation equipment and intelligent manufacturing.
- Development opportunities working with industry experts
- Work and life balance
Job Description
Provide technical support to customers, both remotely and on-site, ensuring timely resolution of issues related to our automation products.Collaborate with customers to understand their requirements and design customized automation solutions that meet their needs.Conduct feasibility studies, evaluate technical specifications, and provide recommendations for system improvements or modificationsPrepare detailed technical documentation, including user manuals, installation guides, and troubleshooting procedures.Perform testing, debugging, and validation of automation systems to ensure optimal functionality and performance.Collaborate with internal teams, including software developers, electrical engineers, and project managers, to execute projects efficiently and achieve customer satisfaction.Stay updated with the latest automation technologies, industry trends, and best practices to drive continuous improvement in our solutions.Job Requirement
Bachelor's degree in Mechanical, Automation Engineering, or a related field.Proven experience in technical support and design within the automation industry.Strong knowledge of automation systems, including PLCs, HMIs, SCADA, motion control, and industrial robotics.Proficiency in CAD software for designing automation systems (e.g., AutoCAD, SolidWorks).Excellent problem-solving skills and the ability to troubleshoot complex technical issues.Effective communication and interpersonal skills to collaborate with customers, colleagues, and stakeholders.Flexibility and willingness to travel globally as required for customer visits or project deployments.Strong organizational skills and the ability to manage multiple projects simultaneously.Open to travel Globally, to multiple locations worldwide. Proficient in written & oral English, good command of Mandarin / Chinese language and speaker, will be an added advantage.Requiring to travel to China for training for about a month once onboarding. Other benefits not mentioned are in accordance with the requirements of the Malaysian Labor Law.BE AWARE OF FRAUD : When applying for a job at RPM you will be contacted via correspondence through our official job portal with a rpmanpro.com e‑mail address; direct phone call from a member of the RP team; or direct e‑mail with a rpmanpro.com e‑mail address. RP does not request payments for interviews or at any point during the hiring process. If you believe you are a victim of identity theft, contact hotline or .
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