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Math Learning Advisor
Math Learning AdvisorThink Academy U.S • Selayang Municipal Council, Selayang Municipal Council, Malaysia
Math Learning Advisor

Math Learning Advisor

Think Academy U.S • Selayang Municipal Council, Selayang Municipal Council, Malaysia
30+ hari lalu
Penerangan pekerjaan

4 days ago Be among the first 25 applicants

Overview

Think Academy US ( a 100% owned subsidiary of TAL Education Group (NYSE : TAL), is a recently established education technology (Ed-Tech) company providing K-12 extracurricular learning services through science and technology. We offer a math-focused after-school program with two core tracks : the Competition Track for advanced problem solvers and the School Common Core Track for strengthening fundamental math skills. Our mission is to help children think critically, strengthen logic skills, and achieve their goals through innovative teaching techniques.

Job Title

Learning Consultant (Part-Time, Remote)

Your Role

Think Academy U.S. is looking for a Part-Time Learning Consultant for our Elementary and Middle School courses. You will provide expert guidance and personalized support to parents, ensuring students’ needs are effectively met throughout their learning journey at Think Academy.

In this role, you will be responsible for managing leads from our official website — contacting families after a placement test request is submitted, conducting follow-up calls, and analyzing students’ test reports to recommend the most suitable courses. You will also maintain ongoing communication with parents to ensure a smooth transition from trial to enrollment. This position requires strong communication skills, quick problem-solving, and a service-oriented mindset.

As a Remote Learning Consultant, your responsibilities include

  • Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes.
  • Following up with potential clients who register or inquire through Think Academy’s official website, ensuring timely engagement and personalized communication.
  • Conducting consultation calls, text messages, or emails to understand students’ academic goals and recommend appropriate courses.
  • Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs.
  • Managing leads generated from digital channels (website, ads, social media) — tracking their progress in the CRM system and owning the full conversion process from first contact to enrollment.
  • Developing and executing plans to meet weekly / monthly enrollment targets and improve resource conversion rates.
  • Collaborating with the marketing and academic teams to provide feedback on lead quality, user needs, and messaging effectiveness.
  • Analyzing personal performance data weekly and proactively adjusting communication tactics to achieve and exceed enrollment goals.

What We're Looking For

  • Bachelor's degree required; a degree in Teaching, Education, or Mathematics is preferred.
  • Minimum 1-2 years of experience in education consulting, inside sales, or customer success.
  • Fluent in English and Chinese, with strong communication skills to effectively engage with parents and students.
  • Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns.
  • Highly organized, detail-oriented, and responsive — able to handle multiple leads simultaneously with accuracy.
  • Strong problem-solving and emotional intelligence when addressing parents’ needs.
  • Able to work 40 hours per week, approximately 6–7 hours per day, 6 days a week, with working hours from 6 : 00 AM to 1 : 00 PM and one weekday off.
  • Excellent teamwork and collaboration skills; self-motivated and data-driven, with a passion for helping students succeed.
  • Pay & Benefits

  • Flexible Remote Work : Work from anywhere that suits you best.
  • Paid Training : We invest in your success from day one.
  • Commission-Structure : Base rate + bonus (according to conversion rate) + attendance bonus
  • Professional Growth : Opportunity to advance into senior consultant or team lead roles as you gain experience. Develop strong skills in client communication, data-driven conversion strategy, and educational consulting.
  • Pay : Monthly base 3500 MYR with additional bonuses as detailed below
  • Monthly base : 3500 MYR
  • Monthly Bonus for full attendance : 200 MYR
  • Monthly Bonus for compliance with rules : 300 MYR
  • Conversion Bonus : 50 MYR for each successful conversion to a long-term course
  • Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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