Customer Support Agent - Remote
Multiverse NVKulai, Johor, Malaysia20 jam yang lalu
Penerangan pekerjaanBuild a network of satisfied players through excellent customer support. Exercise good judgment in various situations to uphold company standards. Maintain effective communication and organizational skills. Balance multiple priorities while working independently under pressure. Excellent written communication skills in English & Malay. Motivated, energetic, and customer-focused with a problem‑solving attitude. Strong attention to detail and ability to maintain professionalism. Strong knowledge of live chat platforms. Excellent written & verbal communication skills in Malay. Prior experience in a Chat support role. Competitive salary packages Profit sharing Sports / gym allowance Free therapy session Birthday gifts : -) Career growth and development Multicultural team 25 days paid vacation days Great work‑life balance and flexibility Submission of Application : Interested candidates are required to submit their CV along with a brief statement explaining why they are applying for the role and how they believe their skills and experiences align with the position. Psychometric Testing : Shortlisted candidates will be invited to participate in two psychometric tests designed to assess cognitive abilities, personality traits, and aptitude relevant to the role. Interview Stage : Successful candidates from the psychometric testing stage will proceed to the interview stage. Interviews will be conducted by members of the Multiverse Holding team, including the hiring manager and relevant stakeholders. Final Decision : Following the interviews, a final decision will be made regarding the candidate's suitability for the role. Successful candidates will be notified of their offer of employment, and further details regarding onboarding and commencement will be provided.
Responsibilities
- Respond to player inquiries promptly via live chat, emails, and other communication platforms.
- Manage player expectations by providing timely updates and resolutions.
- Take ownership of incoming chats to ensure no messages are left unanswered.
- Maintain accurate records of player issues and solutions.
- Collaborate with other departments for administrative tasks and translations.
- Ensure timely completion of tasks essential to the company's interests.
This is what we expect from you
This is what we require from you
This is a plus about you
This is why you should choose us
Meet your team
Our team comprises smart and proactive Supervisors who are dedicated to helping you excel in your role. We also have detail‑oriented individuals handling account verification and a team of agents committed to delivering the best service to our customers. We foster a culture of motivation and reward.
Application Process
Join us in our journey to shape the future of gaming. Apply now and become part of the Multiverse family!
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Support • Kulai, Johor, Malaysia
Pekerjaan berkaitan
Call Support Specialist / Telemarketer (WFH, Remote Support) - Commission based.STAR CAREER is hiring Call Support Specialist / Telemarketer (WFH, Remote Support).
Call Support Specialist / Telemarkete...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu Recruiter (WFH, Remote Support) / Call Support / Telemarketer - Commission based.Calling for Supermoms, Superdaddy, Superhero YOU!.
YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support) / ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu ![Engineering Customer Support [Training Provided] - 0210](https://cdn-logos.talent.com/v1/logo/image?feedcode=mycareerfuture-sg&company_name=THE%20SUPREME%20HR%20ADVISORY%20PTE.%20LTD.)
Customer Service Live Chat Support Agent (Up $2300 + OT, East, Hybrid WFH).Salary : $2300 + completion bonus + OT Payable.
Duration : 12 months contract (Renewable).Location : Ubi (MRT : Macpherson).WFH...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
Why not make your language skills your career? We are looking for talented.You will help connect people in important moments such as healthcare, government, finance, and emergency services and enjo...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
The role of a Customer Service Analyst is to serve as the first point of contact for all walk-in customers at the service centre, providing high service standards and ensuring accuracy and complian...Tunjukkan lagiKemas kini terakhir: 12 jam yang lalu
OT payable, WFH / Hybrid, Telco) Entry welcome!.Salary : $2300 + 1 month completion bonus + OT Payable.Duration : 12 months contract (Renewable).
Location : Ubi (MRT : Macpherson).WFH during weekday, week...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu 
Remote Technical Customer Support Specialist – Voice Based.Adhere to established processes to ensure high-quality service and customer satisfaction.
Achieve first-call resolution by effectively addr...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
Salary : $2300 + completion bonus + OT Payable.Duration : 12 months contract (Renewable).Location : Ubi (MRT : Macpherson).
WFH during weekday, weekend WFH).Sat / Sun Morning : 830am 130pm (usually WFH).Sa...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
Role : Medical Interpreter (Mandarin Speaker) or (Cantonese Speaker) / .Remote Language Support Specialist (Mandarin Speaker) or (Cantonese Speaker).
Language Proficiency : C1 Mandarin / Cantonese + B2 / ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Remote Support Specialist
Abbott LaboratoriesKulai, Malaysia JOB DESCRIPTION : • • • •Core job responsibilities : • • • This position in Abbott Diagnostics Remote Services and Support team is responsible to provide accurate and timely assistance, technical informatio...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
- Dinaikkan pangkat
Call Support Specialist / Telemarketer (WFH, Remote Support) - Commission based
STAR CAREER CONSULTING PTE. LTD.Islandwide, SGJauh
- Dinaikkan pangkat
Recruiter (WFH, Remote Support) / Call Support - Commission based
STAR CAREER CONSULTING PTE. LTD.Islandwide, SGJauh
- Dinaikkan pangkat
Engineering Customer Support [Training Provided] - 0210
THE SUPREME HR ADVISORY PTE. LTD.Islandwide, SG Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply.Preferably ...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
- Dinaikkan pangkat
Customer Service Live Chat Support Agent (Up $2300 + OT, East, Hybrid WFH)
RecruitFirstWorkFromHome, Singapore, SingaporeJauh
Remote Language Support Specialist (work from home)
EPS ConsultantsSGJauh
Quick Apply
- Dinaikkan pangkat
0731 - Customer Support Engineer (Semiconductor / Entry Level)
THE SUPREME HR ADVISORY PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG Customer Support Engineer (Semiconductor / Entry Level).Singapore Based (Office at Ubi / Site).Entry level from Electrical & Electronic engineering / Mechanical engineering / Electrical enginee...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Remote Customer Support Specialist
beBeeCustomerExperienceSingapore, SingaporeJauh
- Dinaikkan pangkat
QA Engineer (Customer Support)
UNI RESOURCES PTE. LTD.Islandwide, SG Responsible for handling customer quality issues and continuous.Company products and processes.Liaise with process department on quality related issues to follow-up on effective corrective / preventi...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Support & Operations Admin
COMMODITIES INTELLIGENCE CENTRE PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG We are looking for a Customer Support & Operations Admin to support day-to-day platform operations and assist in client enquiries.
This role ensures all support matters are properly recorded, fo...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Support Associate (Healthcare Call Centre)
ALWAYSHIRED PTE. LTD.Islandwide, SG Our client are looking for a passionate and customer-oriented individual to join our healthcare contact centre team.As a Customer Support Associate, you will be the first point of contact for patie...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Insurance Agent
LIONBROKERS PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG The HIGHEST paying scheme for Insurance Agents / Financial Consultants.Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.Highest Co...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
- Dinaikkan pangkat
Customer Support & Scheduling Coordinator / / TUAS
BEECRUIT PTE. LTD.Islandwide, SG We’re seeking a proactive and customer-oriented individual to serve as the first point of contact for clients and coordinate daily operations.
This role combines front-line customer service with bac...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
- Dinaikkan pangkat
Digital Care Agent ($2.3k + OT payable, WFH / Hybrid, Telco) Entry welcome!
RecruitFirstWorkFromHome, Singapore, SingaporeJauh
- Dinaikkan pangkat
Remote Technical Customer Support Specialist – Voice Based
Hcl TechnologiesWorkFromHome, Singapore, SingaporeJauh
- Dinaikkan pangkat
Customer Service Live Chat Support Agent (Up to $2300 + OT, East, Hybrid WFH)
RECRUITFIRST PTE. LTD.WorkFromHome, Singapore, SingaporeJauh
- Dinaikkan pangkat
Customer Support Engineer [Training Provided] - 0210
THE SUPREME HR ADVISORY PTE. LTD.Islandwide, SG Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply.Preferably ...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
Remote Language Support Specialist (Work From Home)
EPS COMPUTER SYSTEMS PTE LTDIslandwide, SGJauh