Regional Talent Acquisition & Talent Management Manager, SEA&O
Cathay Pacific
Human Resources
People Department
Permanent
Company Description
Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!
Role Introduction
To ensure Cathay attracts, selects and brings on board the right people for our operations and the Cathay culture, whilst providing an excellent candidate experience. To be an expert in recruitment and the Cathay selection processes, tools and techniques and have a strong ability to support line managers with excellent selection decisions and nurture talent through the recruitment and selection process.
To drive and execute the talent management framework for the region and work with the business units to build succession plans.
Key Responsibilities
People Management
- To lead the talent acquisition & talent management team to deliver talent acquisition & talent management agenda for the region and ensure alignment to global / region People strategy
Talent Attraction and Employer Branding
Execute a professional, brand enhancing candidate experience through all recruitment and selection cycle touchpointsAct as a brand ambassador for the airlines, promoting the employee value proposition and inspiring candidates to apply for positions and accept opportunitiesCollaborate with various Reg PPL team in the development and implementation of policies, procedures and processes related to sourcing, recruiting, selection, promotion, transfer and onboardingParticipate in HR / talent acquisition projects as requiredRecruitment and Selection Process Excellence
Manage the talent acquisition team on end-to-end recruitment and selection processes from discussing requirements with hiring managers and developing commercially focused, brand enhancing initiatives, job advertisement creation, sourcing, screening, selecting, offer and onboardingBe the expert in recruitment tools and collaborate with People Operation team to ensure TA administration processes are executed with high quality of candidate experience and professionalism including the adoption of new tools and technology aligned with the global talent acquisition strategyConduct effective and timely shortlisting to ensure the most suitable candidates are seen by the hiring managersEffectively prioritise different roles and ensure that time to fill is measured and optimisedDesign and conduct interview and assessment centres virtually or in person as required.Administer and interpret psychometric tests and provide insights to the hiring managersConduct a targeted search for key roles as requiredCoordinate recruitment and selection activity for all applicable overseas hires or internal transfers and secondmentsGuide and collaborate with People Operations team and vendors to ensure all background checks are conducted in a compliant manner to ensure the quality of hires and risk minimisationConduct phone reference checks for senior roles (Level C / B people manager)Lead the offer process, including salary negotiation with adherence to Cathay pay philosophyManage graduate programs, internal promotion and progression programmes and activities as requiredBe the expert in local legislation regarding recruitment and selection processes including discrimination and data privacy regulationsReview job descriptions and ensure that the job advertisement is posted in an effective, clear, compliant and appealing mannerProvide expertise in interpreting test results, shortlists, interviews and assessment centre performanceProvide a sounding board on candidate performance and cultural fitProvide a factual, impartial and fair assessment of candidatesRequirements
Onboarding
Work closely with People Operation teams to ensure that the onboarding process is delivered in the local context to bring the Cathay brand to lifeProvide guidance to the People Operations team to manage and administer the Brushwinger platform to ensure it adds value to BrushwingersWork closely with People Operations team to ensure all onboarding administration is completed and well documentedBuild a High-Performance Culture and advance the talent management agenda
Own performance management and effectiveness by ensuring the Annual Talent Review process is well managed and illustrate concepts to business units and adoption of the framework by the business and employees.Partner with Regional Comms, Eng & Development team & Country / Area PPL to build capability for performance management within the region’s line managersProvide coaching and support for managers / Area / Country PPL team on a 1 : 1 and group as requiredDraw upon centrally provided people frameworks and strategies to provide tools, guidelines and training to the Country / Area PPL to support local teamsIdentify talent within the region and collaborate with Area / Country People team, Country / Area Heads on Annual Team & Talent processes on talent management.Partner and provide insights to Regional Comms, Engagement & Development team on training requirements and development plansCollaborate with Regional Comms, Engagement & Development team to conduct focus groups in high attrition teams to understand issues and problem solveEnsure that regional Succession Planning is regularly conducted and documented bi-annuallyPartner with Country / Area PPL & Heads to manage identified talent for succession and ensure they are on track with their plans.Liaise with Performance & Data Insights / project team to assess the flight risk / retention initiatives for proposal to Regional Head of People, SEA&OIdentify the requirements for formal career path planning or development journeys within the region - regional development programmes, rotation programmes, cross training and work with Country / Area PPL & Heads on implement accordinglyIdentify key ‘at risk’ or ‘business critical’ roles and ensure that there are plans for coverage in case of absence or turnoverAccountable to provide regular updates to Regional Head of People, SEA&O on people agenda towards talent acquisition & talent management for the regionAny other projects / assignments as assignedE&A
Emergency and Accident and Crisis Response responsibilities as requiredQualifications / Experience / Skills / Knowledge
Academic Qualifications
A degree in Human Resources or a related field is an advantageKnowledge, Skills, Training and Experience
At least 8 years’ experience in recruitment and selection processes in a cross-country environmentAirline experience is an advantageStrong cultural sensitivity with high cross cultural communication abilityDemonstrably good judgment and ability to remain impartialStrong knowledge of SEA&O countries legislation related to recruitment and selectionEfficient and able to manage multiple prioritiesExcellent stakeholder engagement and management abilityA high degree of technological abilityBe part of the Cathay Pacific family and join a dynamic team culture working for one of the world’s Top Global Airlines.
Make the most of your leave and take advantage of travel industry discounts including airfares, hotels, tours and car hire.
Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
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