Culinary Standard Support, Senior Officer

Culinary Standard Support, Senior Officer

Join to apply for the Culinary Standard Support, Senior Officer role at Malaysia Airlines.

Position Title

Culinary Standard Support Senior Officer

Report To

Manager, F&B Product Design

Position Summary

This role manages inflight menu cards and menu specifications, ensuring they are accurate and delivered on time through the Inflight Catering Ordering System (ICOS) to maintain high customer satisfaction. It also supports the Food and Beverage team by updating processes in the MAG Culinary Solutions Manual and ICOS documentation. Additionally, the role assists the Culinary Standards Assistant Manager and coordinates with teams involved in menu design.

Key Accountability

• Support the Culinary Standards Assistant Manager for In-Flight Service Food & Beverage in coordinating menu development with KUL and Station Caterers within agreed SLAs.
• Prepare and issue menu specification documents to caterers based on flight schedules, patterns, aircraft type, and menu cycles following Menu Structure and F&B policies.
• Assist the Culinary Standards Manager for European, ANZ, North Asia, and China regions.
• Compare flight profiles and plan menus, including portion ratios, dish creation, crew meals, dry store, supplementary items, standard items, and beverages.
• Enter old menu cycles and perform other duties as assigned.

Menu Card Readiness and Management

Inflight Catering Ordering System (ICOS) Documentation

Qualification & Working Experience

Areas of Experience

Food & Beverage, Food Handling, Culinary Management

Personality Traits

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

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