Maintenance Executive

Maintenance Executive role at Aicha Food MY Sdn Bhd

Job Responsibilities

• Inventory Management
• Oversee and maintain spare parts and equipment inventory to support smooth operations.
• Track stock usage, replenishment needs, and ensure optimal inventory levels.
• Coordinate with suppliers for procurement and timely delivery of parts and materials.
• Maintain accurate and up‑to‑date inventory records.
• Customer Service
• Provide prompt and professional support to outlets and franchisees regarding technical or maintenance‑related concerns.
• Guide outlet staff on basic troubleshooting and equipment usage.
• Collaborate with vendors, contractors, and internal teams to resolve service issues effectively.
• Ensure all customer interactions are handled in a professional and solution‑driven manner.
• Technical Maintenance
• Perform preventive and corrective maintenance on company machinery, including ice cream machines, ice machines, blenders, boilers, sealing machines, fructose dispensers and pearl pots.
• Diagnose and resolve mechanical and electrical issues to minimize equipment downtime.
• Deliver training to outlet staff on equipment operation and minor troubleshooting procedures.
• Maintain comprehensive service logs and technical records.
• Construction & Renovation
• Plan, manage and coordinate outlet construction, renovation and installation projects.
• Review technical drawings, layouts and contractor proposals to ensure compliance with company standards.
• Conduct site inspections to monitor project progress, quality and safety.
• Ensure projects are completed on time, within budget and meet required specifications.
• Liaise with contractors, vendors and internal departments to ensure seamless execution.
• Administration & Reporting
• Prepare and submit detailed reports covering maintenance activities, project updates and inventory status.
• Record and document service histories, project progress and cost tracking.
• Provide data‑driven insights and recommendations for operational improvements.
• Ensure all administrative records are well‑organized and properly maintained.

Job Requirements

Job Benefits

Seniority Level

Employment Type

Job Function

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