Assistant Client Support Officer, Customer Service (Start ASAP)
ProspleCyberjaya, Selangor, Malaysia3 hari lalu
Penerangan pekerjaanFluency in Cantonese to support Hong Kong-based clients. Willingness to work in a 24 / 7 shift structure based on a defined roster. Strong English verbal and written communication skills. Ability and integrity to interact with various stakeholders and deliver excellent client service. Good attention to detail and a client-focused mindset. Ability to work independently and elevate issues appropriately. Minimum qualification : high school certificate (SPM or equivalent). Fresh graduates encouraged to apply; any background considered (IT / Computer Science / Engineering courses advantageous but not mandatory). Basic experience in customer service, IT, or call center environments is a plus.
Support the Managed Services Client Service Desk team with technical administrative tasks in a Cantonese-speaking, entry-level IT customer service role at NTT DATA.
Your role
Key responsibilities include :
- Providing technical administrative support to the Managed Services Client Service Desk team.
- Performing entry-level technical administrative tasks as required by the team.
- Receiving, validating, and logging client requests, capturing detailed information.
- Ensuring correct escalation procedures are followed for critical calls and requests.
- Analyzing and interpreting requests to ensure correct categorization and prioritization.
- Collaborating with colleagues to keep users updated on ticket / request progress.
- Maintaining all relevant documentation related to tickets and client information.
- Communicating professionally to provide updates and inform clients of actions taken on their behalf.
About you
The company is looking for :
This job may close before the stated closing date, you are encouraged to apply as soon as possible
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Officer • Cyberjaya, Selangor, Malaysia
Pekerjaan yang berkaitan
%20Pty%20Ltd)
)
Call customers / Attending any calls.To liaise with auto finance sales on new loan submissions.To key in customer information and create application within.
Obtain further information for incomplete...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Care Associate (Customer Service / Contact Centre)
PERSOLKuala Lumpur, Kuala Lumpur, Malaysia Client Care Associate (Customer Service / Contact Centre).Client Care Associate (Customer Service).Wisma, Jalan Teknologi 8, Bukit Jalil.
Year Contract (Potential for Permanent Conversion Based on Per...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Client Support Officer – Fund Administration (Mandarin Speaker) (12 months contract) M / F
CACEISPutrajaya, Putrajaya, Malaysia Client Support Officer – Fund Administration (Mandarin Speaker).Position : 12‑month contract, M / F, Kuala Lumpur, Malaysia.
Role within CACEIS, Asia‑Pacific region.CACEIS Malaysia is a processing cent...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Assistant Manager, Support Services
Prudential Assurance Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia Executive, Support Services — Prudential Assurance Malaysia Berhad.Replacement of Policies (ROP) / Certificates (ROC) Administration : .
Management of ROP emails; promptly responding to email inquiries....Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
- Dinaikkan pangkat
Assistant Client Support Officer, Customer Service
NTT LimitedCyberjaya, Selangor, Malaysia Assistant Client Support Officer, Customer Service page is loaded.Assistant Client Support Officer, Customer Service.Apply remote type On-site Working locations Cyberjaya, Malaysia time type Full t...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Assistant Client Support Officer, Customer Service (Cantonese-speaking)
NTT DATA Asia PacificCyberjaya, Selangor, Malaysia Assistant Client Support Officer, Customer Service (Cantonese) – entry level administrative role supporting the smooth operation of the service desk function.
Provides administrative support to the ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Assistant Contact Centre Manager (Customer Service) - KL
Teleperformance USAPetaling Jaya, Selangor, Malaysia Manage the overall performance and governance of the Statements of Work (together with Vendor AccountManagement / Business Development).
Manage the day-to-day operations in accordance with requireme...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Service Officer
National Credit Insurance (Brokers) Pty LtdKuala Lumpur, Kuala Lumpur, Malaysia National Credit Insurance (Brokers) Pty Ltd.Established in 1985, NCI has built a reputation as a leading specialist in trade credit insurance.
With steady growth across Australia, New Zealand, and A...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Customer Support Officer
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Kuala Lumpur, Kuala Lumpur, Malaysia Senior SEA Technical Recruiter @ RiDiK / CLPS.This role serves as the frontline voice for customer support, addressing inquiries and concerns via Zendesk tickets.
The ideal candidate will maintain str...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Assistant Contact Centre Manager (Customer Service) - KL
TeleperformancePetaling Jaya, Selangor, Malaysia Bachelor’s degree or equivalent diploma.Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Client Support Officer – Fund Admin (12 months contract)
CACEISPutrajaya, Putrajaya, Malaysia CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network.
Strategically located in IOI City, Putra...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Sales Support Officer (PJ)
Sinergia Talents Sdn BhdPetaling Jaya, Selangor, MalaysiaQuick Apply
- Dinaikkan pangkat
Customer Service Officer Offshore (Remote)
Prism+Subang Jaya, Subang Jaya, Malaysia PRISM+ is a Singapore-based e-commerce company selling consumer electronics such as TV gaming monitors, aircon, and ceiling fans.
Being part of PRISM+’s elite team of customer service professionals ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Associate, Client Services
AFFIN GroupKuala Lumpur, Kuala Lumpur, Malaysia Associate, Client Services role at AFFIN Group in Kuala Lumpur, Malaysia.To support the Relationship Manager in Corporate Banking Division on administration tasks and to ensure the interest of the ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
SO, Customer Service Officer (Serve), CC
UOBKuala Lumpur, Kuala Lumpur, Malaysia United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.We...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
AVP, Finance (BPO)
Michael PageKuala Selangor, Kuala Selangor, Malaysia Attractive remuneration package.Be part of a globally recognized organisation.The employer is a large organization operating in the professional services industry, committed to delivering innovativ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Assistant Client Support Officer, Customer Service (Cantonese-speaking)
NTTCyberjaya, Selangor, Malaysia Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Assistant Client Support Officer, Managed Services Client Service Desk
NTTCyberjaya, Selangor, Malaysia Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Client Support Officer – Fund Administration (Mandarin Speaker) (12 months contract) M / F
Crédit Agricole GroupPutrajaya, Putrajaya, Malaysia CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones.
Malaysia is one of two operational processing hubs that supports Custod...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu