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Senior Facilities Manager
JLLKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanOversee contracts and evaluate performance of sub-contractors on site. Coordinate and manage client’s administrative issues in regards to FM Manage communication channels between the Employer and JLL team. Review and report against agreed SLA and KPIs. Liaise regularly with the Employer’s nominated representative on various issues and programs Ensure the Employer’s and JLL’s processes and templates are aligned and comply with the local statutory laws. Monitor critical path activities and ensure timely escalation Drive quality and consistency within the facility Identify and implement initiatives towards cost and energy savings, work improvements. process sustainability etc Develop and implement strategies, policies, procedures and systems for service delivery. Ensure these are fair, open, accountable and transparent. Maintain information and financial systems to ensure accuracy, accountability and client's reporting needs are met. Ensure adequate and competent resources (Staff, budget, time, skills, knowledge and experience) are deployed to ensure delivery of services meet objectives and KPIs. Put in place service benchmarks to measure performance against best practice to ensure continuous management improvement. To continuously seek for operation excellence to achieve efficiency , low cost and quality services. To maintain a minimum level of service standards and satisfactory service rating as per requirement in client's Health, Environmental and Safety Management. Ensure compliance to client's policies, procedures and strategies. To manage the smooth delivery service for Call centre management. Lead quarterly business review (QBR) and annual review with the Employer nominated representative. Measure our progress against process implementation, HR Turnover, added value initiative, tracking relationship communications and issue resolutions Ensure process and quality consistency Responsible for the management of the onsite team e.g. recruitment, performance assessment etc. Actively manage the professional development of all direct reports. Prepare and implement a Succession plan for the account. At least 15 years of experience in Facilities Management or related role Candidate currently in Managerial role with relevant experience is preferred Must have excellent communication skills and stakeholder management, as well as leadership skills
JLL is seeking a Senior Facilities Manager in Seksyen 10, Federal Territory of Kuala Lumpur, Malaysia.
Job Summary
The Senior Facilities Manager will be the single point of contact for the Client and responsible for ensuring that contractual obligations are met. The ideal candidate will enjoy global exposure through occasional international travel while benefiting from exceptional career growth opportunities.
Principal Accountabilities
- Single point of contact for Client
- Responsible for ensuring that contractual obligations are met
- Play a leadership role in overseeing delivery of facilities management services.
- Enjoy global exposure through occasional international travel while benefiting from exceptional career growth opportunities.
Duties And Responsibilities
Service Delivery
Review / Continuous Improvement
Team Management
Requirements
JLL is an equal opportunities employer and welcomes applications from diverse candidates.
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Senior Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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