AR Team Lead

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Responsibilities

• Manage Accounts Receivable (AR) transactional functions in Malaysia Centre of Excellence (CoE) – comprising 2 functions : Cash Application and Billing, made up of 10+ assorted senior, junior and entry-level team members.
• Carry out team management duties – including hiring, new joiner training, probation review, processing resignation, time off request review, conducting performance evaluation, performance improvement plan, career development, arranging contingency plans when short‑staffed for operation continuity, etc.
• Own, manage and develop all relevant activities within AR scope – elaborated below :
• Cash Application : on daily basis, ensure the team processes incoming remittance, performs clearing of customer account balances in SAP, analyzes discrepancies, works with Collection team to clear aged open unallocated / unidentified remittance, maintains bank accesses, and extracts bank statements.
• Billing : on daily basis, ensure the team processes and issues complete and accurate billing invoices to customers on time in accordance with company guidelines / policy, guides the team to work with local Finance, Sales Operations and Procurement functions to resolve customer discrepancy / disputes, including root cause analysis.
• Supervise the teams to ensure all their month‑end closing (MEC) tasks are completed accurately and timely according to company guidelines / policy.
• Monitor, prepare and present accurate, reliable, and timely KPI (Key Performance Indicator) reporting for internal requirements.
• Ensure issues are addressed in an effective and timely manner.
• Ensure compliance with controls and policies.
• Establish, improve, optimise and update SOP (Standard Operating Procedure) documentation in line with company policies.
• Review Manual Journal Entries (MJE) relating to Billing (revenue / cost accrual / deferral) with relevant supporting documents.
• Communicate and report to stakeholders about deliverables submission completion.
• Stakeholder engagement with cross‑functions, including but not limited to Sales, Procurement, Credit and Collection, Finance, Accounts Payable, Rebates, Controllership – to resolve matters impacting AR activities.
• Follow CoE motto of “Centralize, Standardize, automate” in day‑to‑day work – by constantly identifying continuous improvement / productivity gain opportunities in both end‑to‑end processes to drive efficiency and effectiveness.
• Lead / Coordinate / Drive projects involving defects fix, process improvement, system enhancement (mostly small‑scale projects within own team).
• Other ad‑hoc relevant tasks as required.

Knowledge, Skills and Experience

Key Skills

Accounting, Accounts Receivable (AR), Billing, Cash Application, Controls Compliance, SAP Modules, Sarbanes Oxley (SOX) Control

What’s In It For You?

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Accounting / Auditing and Finance

Industries

IT Services and IT Consulting

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