Human Resource Manager

The HR Manager is responsible for leading the delivery of comprehensive HR services, ensuring operational excellence, compliance, and a seamless employee experience. Acting as the bridge between HR strategy and day-to-day execution, this role ensures policies and frameworks are effectively translated into practice. The HR Manager will lead a team to manage the full employee lifecycle, partner with leaders on people matters, and drive process improvements, analytics, and engagement initiatives that strengthen organizational effectiveness.

What You'll Be Doing :

Operational Leadership & Compliance

Lead the HR operations team to deliver consistent, high-quality HR services across onboarding, transfers, promotions, contract renewals, exits, and employee records.

Ensure compliance with local labor laws, company policies, and audit requirements.

Manage HRIS administration, reporting, and workforce analytics to support business decisions.

Drive HR process optimization and digitalization initiatives for efficiency and scalability.

Business Partnering & Advisory

Act as the first point of contact for managers on operational HR matters, providing clear and practical guidance on policies, performance, and employee relations.

Escalate high-risk or strategic issues to the Department Head while ensuring timely day-to-day resolution.

Build trusted relationships with people managers and employees to reinforce HR as a solutions-oriented partner.

Performance Management & Development

Drive the performance management cycle, supporting KPI-setting, reviews, and development planning.

Coach people managers on conducting feedback conversations and handling PIPs.

Support succession planning and capability-building efforts in collaboration with Talent Management COE.

Compensation, Benefits & Analytics

Consolidate and prepare data for compensation reviews, salary benchmarking, and benefits programs in collaboration with the Total Rewards COE.

Provide employees and managers with guidance on compensation and benefits-related matters.

Deliver HR dashboards, workforce reports, and analytics to identify trends and support decision-making.

Employee Engagement & Culture

Lead local engagement initiatives, recognition activities, and wellness programs, ensuring alignment with global People Experience strategies.

Conduct employee surveys, analyze results, and co-create action plans with leaders.

Manage and develop the HR operations team, ensuring effective workload distribution and capability development.

Support site-level administration and facilities management where applicable.

What You'll Need :

• Bachelor’s degree in human resources, Business, Psychology, or related field.
• 8–10 years of progressive HR experience, including at least 3 years in HR operations or HR generalist management.
• Proven experience in collaborating with HR COEs and business stakeholders to deliver integrated HR programs.
• Strong knowledge of HR policies, employment law, and operational HR practices.
• Hands‑on experience with HRIS, HR reporting, and workforce analytics.
• Experience with Workday is an added advantage.
• Excellent stakeholder management, facilitation, and change management skills.
• Strong planning and execution skills with a continuous improvement mindset.
• High integrity, discretion, and professionalism in handling sensitive information.

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