Product Manager, Aftermarket and Recurring Revenue Join to apply for the
Product Manager, Aftermarket and Recurring Revenue
role at
Ingersoll Rand Compressor Systems & Services
Responsibilities
Customer and Market Data-based Aftermarket Strategy & Planning : conduct install base and customer data analytics to identify growth opportunities (e.g., customer connectivity, service contract penetrations, customer segmentations, customer value identifications, key data insights across the customer journey).
Market and customer value analysis : perform regular and project-based market, customer and aftermarket competitive landscape analyses; generate market and customer insights and identify unmet needs and opportunities.
Develop and implement comprehensive aftermarket strategies aligned with business goals, including new product development and portfolio management (tangible and intangible).
Recurring Revenue Acceleration : develop localized programs to drive sustainable recurring revenue (e.g., service contracts, subscriptions, long-term rentals) to increase customer stickiness and loyalty.
Drive Overhauling / Remanufacturing Business Growth : identify opportunities and craft growth strategies tailored to local service capabilities.
Parts, Kits and Other Service Offering Development / Launch / Commercialization : lead development of new aftermarket offerings (Parts, Lubricants, Kits, specially designed Parts) including product launch and commercialization.
Daily Product Support : collaborate with sales to provide aftermarket product knowledge and technical support to drive aftermarket sales.
Training and Sales Tools : develop product presentations, training materials, and sales tools to enhance sales team effectiveness in aftermarket products and services.
Pricing Strategy : conduct regular pricing analysis; develop and implement aftermarket pricing strategies to optimize profitability while staying competitive.
Daily Pricing Support : assist sales with pricing inquiries, negotiations, and special pricing requests, ensuring alignment with pricing policies.
Price Data Management : use ERP / CRM systems to manage aftermarket product data, part numbers, and price lists.
Deliver Overall Business Goal : collaborate with the country’s commercial team to achieve growth, margin, and customer connectivity targets.
Qualifications
3-5+ years of experience in Aftermarket & Service, Product Management, Technical Support, Engineering, Industrial Digitalization, or Data Analytics.
Demonstrated experience in driving business growth in the aftermarket space.
Proven track record in leading roles within industrial companies.
Mastery of English (mandatory); additional regional language is a plus.
Travel : 20-30%.
Analytical & Data Skills : ability to analyze and interpret data to drive decisions; strong Excel and PowerPoint skills; experience with data tools (e.g., Tableau, Qlik, Alteryx).
Excellent communication and coordination skills; strong relationship-building and influencing abilities.
Problem-solving capability, cross-functional project experience, business acumen, and growth mindset.
Adaptive, resilient, and able to manage stress effectively.
Key Stakeholders
Commercial leaders and country / market sales & service teams
Product Management Manager in South Asia and the AP Aftermarket Product Management team
AP Regional Engineering
Operations and Procurement in main regional factories and other source regions
Regional Marketing Team and Demand Generation Team
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management and Marketing
Industries
Machinery Manufacturing
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Product Manager • Shah Alam, Malaysia