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Client Servicing Executive (Shah Alam / Penang)

Client Servicing Executive (Shah Alam / Penang)

MiCARESelangorMalaysia, Selangor, Malaysia
20 hari lalu
Penerangan pekerjaan

Overview

We are looking for Client Servicing Executive which is also known as Account Management Executive in our company.

What We Offer

  • Great Bonus 2x per year
  • Free Parking

What You Will Be Accountable For

  • Provide timely and efficient support by addressing inquiries related to claims, plan benefits, and other matters.
  • Manage inbound and outbound mail, phone calls, and document routing / filing processes.
  • Continuously support the Account Management Manager in achieving company strategies and targets.
  • Prepare renewal documents, presentation materials, and tender requirements based on client needs during visits.
  • Consult and update the Schedule of Benefits (SOB) according to policy entitlements during customer visits.
  • Collaborate with the Account Management team on the interpretation and configuration of the SOB.
  • Conduct testing on SOB configurations to ensure accuracy and compliance.

    • Educational Requirements

    Educational Requirements : Minimum diploma in Business Administration or a related discipline.

    Experience

    Experience : At least 3 years of relevant work experience. Candidates with a background in medical insurance or insurance brokerage are preferred.

    Skills

  • Pleasant personality with strong interpersonal and organizational abilities.
  • Proficiency in English both verbal and written.
  • Computer literate, with a good command of essential software.
  • Ability to communicate effectively and liaise with individuals across all management levels.

    • Other Requirements

  • Possess own transport and be willing to travel as required.
  • Flexibility to work beyond regular business hours when necessary.
  • This position will be based in Penang (1 position) and Shah Alam (4 positions)

    • Candidates are encouraged to apply online and only shortlisted for interviews will be contacted.

    #J-18808-Ljbffr

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