Senior Officer, Loadmaster

Role Purpose

This position is responsible for leading and managing all loadmaster and load control operations to ensure the safe, precise, and timely handling of loading activities, including baggage and cargo, as well as the accurate execution of weight and balance procedures and documentation. The Senior Officer plays a critical role in ensuring that all flights depart on time, with properly completed load documentation and in full compliance with safety, regulatory, airline, and company standards.

Position Title

Senior Officer, Loadmaster

Report To

Manager, Ramp Handling

Key Accountability

• Responsible for overseeing all load control activities related to freighter aircraft weight and balance, ensuring full compliance with safety standards, operational efficiency, on-time performance, and standard operating procedures.
• Plays duties as a Loadmaster while on duty at headquarters or during travel.
• Plans cargo distribution for all scheduled flights within the assigned shift, and coordinates with the Cargo team to prepare accurate Zero Fuel Weight (ZFW) calculations and Load Sheets.
• Ensures the proper loading and placement of Dangerous Goods onboard in accordance with the designated locations outlined in the Loading Advice or Load Plan. Maintains continuous communication with Cargo operations to accommodate any changes to the Load Plan.
• Prepares and dispatches flight‑related messages (such as LDM and CPM) using the approved IATA formats. Responsible for maintaining and filing required flight documentation, especially when automated systems are not available.
• Supports administrative tasks as required, including the management of staff uniforms, Personal Protective Equipment (PPE), office supplies, and documentation related to the Integrated Management System (IMS).

Qualification & Working Experience

Areas of Experience

Key Challenges

Seniority Level

Employment Type

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