Country Commercial Manager, PIL Malaysia

Country Commercial Manager, PIL Malaysia

Malaysia

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions.

We are seeking a highly motivated and experienced Country Commercial Manager to join our dynamic team in Port Klang, Malaysia . The successful candidate will play a pivotal role in leading the Sales, Marketing, and Customer Service functions to drive revenue growth and expand market share.

Key Responsibilities :

• Sales Strategy Development :

Create and execute local sales strategies to increase market share and revenue across import and export activities.

Sales Team Leadership :

Lead and inspire the local sales team to meet business targets and individual performance goals. Ensure alignment with regional and headquarters objectives.

Customer Relationship Building :

Strengthen relationships with clients through joint visits with sales representatives and channel partners.

Forecasting and Budgeting :

Manage forecasting and budgeting processes to align with the company’s goals and objectives.

Market Insights and Reporting :

Analyze market data and competitor activities to inform strategic decisions. Submit regular marketing and performance reports to the headquarters.

Sales Pipeline Management :

Monitor and maintain an active sales pipeline using the Customer Relationship Management (CRM) system, ensuring all leads are tracked and followed up promptly.

Collaboration with HQ, Regional Office and Operations :

Work closely with the operations team to offer customized intermodal solutions for customers and manage long-dwelling cargo efficiently. Align sales activities with Regional Office and Headquarters policies.

Customer Account Management :

Collaborate with the Credit Control team to ensure timely customer payments and account management.

Data Integrity and CRM Management :

Ensure accurate and updated customer data in the CRM system to support decision-making.

MUST HAVE :

Education :

A bachelor’s degree in business, marketing, commerce, or a related field.

Industry Experience :

10 to 15 years of experience in trade, sales, and marketing within the container shipping, logistics, or liner industry.

Customer Relationship Expertise :

Proven experience in managing customer relationships, with knowledge of port operations and equipment management.

Leadership Experience :

Strong leadership abilities with experience in leading cross-functional teams and driving performance.

WE VALUE :

Adaptability, integrity, and a collaborative mindset.

Strong strategic thinking and problem-solving abilities.

Excellent negotiation skills and stakeholder management capabilities.

Superior time management and multitasking abilities.

Proactive in staying updated with industry trends, laws, and regulations.

Why Join Us :

Be part of a leading global carrier with a strong focus on sustainability and innovation.

Work in a dynamic and collaborative environment.

Opportunities for professional growth and development.

Application Process :

To apply for this exciting opportunity, please submit your resume in English outlining your qualifications and experience on PIL Career Website .

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home‑grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi‑purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value‑adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future‑ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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