IT Helpdesk Support

Centricore Systems Sdn Bhd – George Town, Penang

Join our growing IT team as an IT Helpdesk Support at CENTRICORE SYSTEMS SDN. BHD.! This is a full‑time position based in George Town, Penang, where you will play a crucial role in providing efficient and responsive technical support to our customers remotely.

What you'll be doing

• Respond to incoming support requests via phone, email, and ticketing systems
• Diagnose and troubleshoot hardware, software, and network issues
• Provide step‑by‑step guidance to users on resolving common IT problems
• Escalate complex issues to higher‑level support teams as needed
• Document all support activities and maintain detailed records
• Assist with the implementation and onboarding of new technologies
• Collaborate with the team members to identify and implement process improvements

What we're looking for

What we offer

At CENTRICORE SYSTEMS SDN. BHD., we provide a supportive and inclusive work environment with opportunities for professional development and growth. You'll enjoy a competitive salary, generous benefits package, and the chance to be part of a dedicated team that is passionate about delivering exceptional IT support.

About us

CENTRICORE SYSTEMS SDN. BHD. is a leading provider of IT solutions and services in the region. We take pride in our commitment to innovation, customer satisfaction, and creating a positive work culture for our employees. Join our team and be a part of our continued success!

Apply now for this exciting IT Helpdesk Support opportunity at CENTRICORE SYSTEMS SDN. BHD.

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