Tidak lagi menerima permohonan
Customer Service Specialist (German Market)
DAS UmbrellaBatu Kawan, Penang, Malaysia9 hari lalu
Penerangan pekerjaanProven customer support experience or experience as a client service representative Strong written communication skills in English (German language proficiency is a must for the Germany market). Excellent problem-solving abilities and attention to detail, ability to analyze situations and offer solutions calmly and efficiently A friendly, customer-first mindset with the ability to remain calm under pressure. Self-motivated and able to work independently within the assigned time zone. Prior experience with customer service platforms (e.g., Trengo, Zendesk, or similar) is preferred. Strong communication skills – clear, empathetic, and effective with both verbal and written communication Patience and emotional intelligence – especially when handling difficult or upset customers Time management and multitasking – managing multiple customer queries or systems at once Teamwork and collaboration – able to work in sync with colleagues and other departments Adaptability – able to adjust to new tools, updates, or company policies quickly Positive attitude and a customer-first mindset Willingness to learn and take feedback Strong attention to detail Integrity and professionalism Seniority level : Associate Employment type : Full-time Job function : Customer Service, Administrative, and General Business Industries : Internet Marketplace Platforms, Retail, and Retail Furniture and Home Furnishings
Overview
We are seeking a dedicated and skilled (Fully Remote) Customer Service Specialist to join our growing team. This is a full-time, remote position that involves handling customer inquiries from Germany, with working hours tailored to Central European time zone.
Days Fixed : Monday to Saturday (Germany Market)
Salary : MYR 3,500 - MYR 4,200 per month
Responsibilities
- Respond promptly and professionally to customer inquiries via the Trengo platform, which consolidates all our social media and email channels.
- Provide accurate product information and resolve customer concerns efficiently and empathetically.
- Coordinate with our logistics and operations teams to address and resolve customer feedback and delivery issues.
- Exercise sound judgment and make certain pre-approved decisions independently to enhance the customer experience.
- Ensure a high level of customer satisfaction through a friendly, solution-oriented approach.
- Always clarify and escalate issues to Reporting Manager on things you are unsure of or beyond your capabilities
Qualifications
Skills
Preferred Traits
If you\'re passionate about providing excellent customer service and want to be part of a dynamic, remote-first team, we’d love to hear from you!
Employment details
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service • Batu Kawan, Penang, Malaysia
Pekerjaan yang berkaitan
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara%20Corporation)
- Dinaikkan pangkat
Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch)
Hitachi VantaraBatu Kawan, Penang, Malaysia Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).Hitachi Vantara - Senior Recruiter of Greater China and South Korea.
Job Title : Remote Service Engine...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
Customer Support Specialist
Just Global Markets Ltd.George Town, Penang, Malaysia Efficiently respond and communicate with clients to understand and service their needs via livechat.Effectively analyse customer data to make appropriate recommendations and problem resolutions.Res...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi Vantara CorporationKulim, Kedah, Malaysia Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional - Field Dispatch).The role must accept working in rotation shifts (including night shift).We\'re Hitachi Vantara...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Lead Agent - Transcon, Customer Service
Expeditors InternationalBayan Lepas, Penang, Malaysia We take care of our employees, and they take care of our customers!.Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we m...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
- Dinaikkan pangkat
Road Logistics Customer Care Specialist
Kuehne + Nagel ASSeberang Perai, Penang, Malaysia When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently.
Your work also helps ensure...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Language Quality Specialist
MediumKulim, Kedah, Malaysia In this role, you will play a critical part in enhancing our global user experience by ensuring high linguistic quality across 20+ languages.
You will be responsible for implementing scalable qualit...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi VantaraKulim, Kedah, Malaysia Job Title : Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).The role must accept working in rotation shifts (including night shift).We’re Hitac...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Coding Specialist (Fluent in German) – AI Trainer
Invisible Expert MarketplaceKulim, Kedah, Malaysia Coding Specialist (Fluent in German) – AI Trainer.Are you a coding expert fluent in German eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerf...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
- Dinaikkan pangkat
Quote Specialist
Arrow ComponentsPenangMalaysia, Penang, Malaysia Work on large and complex customer quotes including global and Alliance customers which will require interfacing with multiple departments within the customer and Arrow.
Review and verify all data i...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Air Export Customer Service Specialist
Agensi Pekerjaan Pride Professional Sdn BhdPenangMalaysia, Penang, Malaysia PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.MNC Internatio...Tunjukkan lagiKemas kini terakhir: 29 hari yang lalu
- Dinaikkan pangkat
German Language Specialist – AI Trainer
Invisible Expert MarketplaceSungai Petani, Kedah, Malaysia German Language Specialist – AI Trainer at Invisible Expert Marketplace.German speaking experts shape AI training data.Engage with language model on scenarios, verify factual accuracy and logical s...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
- Dinaikkan pangkat
Lead Agent - Distribution, Customer Service
Expeditors InternationalBayan Lepas, Penang, Malaysia Lead Agent - Distribution, Customer Service.We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an int...Tunjukkan lagiKemas kini terakhir: 28 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (German Market)
DAS UmbrellaSeberang Perai, Penang, Malaysia We are seeking a dedicated and skilled (Fully Remote) Customer Service Specialist to join our growing team.This is a full-time, remote position that involves handling customer inquiries from German...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
- Dinaikkan pangkat
Customer Service (Mandarin speaker) | logistics MNC | Bayan Lepas
Career HorizonsBayan Lepas, Penang, Malaysia Ensure timely quotation is sent to the Customer and booking is confirmed & sent promptly.Support operations & Sales in executing service delivery.
Manage carrier / vendor relations, including securing...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Agent Partner (Amarthalink) Penempatan Bone Bolango & Kota Gorontalo
PT Amartha Mikro FintekKampung Benggali, Perak, Malaysia Melakukan akuisisi agen AmarthaLink sesuai target yang ditetapkan.Mensosialisasikan dan mengedukasi calon agen mengenai manfaat serta mekanisme layanan AmarthaLink.
Menjalin dan menjaga hubungan bai...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service (Mandarin English)
Agensi Pekerjaan JobScoper Sdn. Bhd.George Town, Penang, Malaysia Customer Service (Mandarin English).Agensi Pekerjaan JobScoper Sdn.Location : Georgetown, Penang, Malaysia.Respond to inbound customer enquiries via phone and email about online orders, product deta...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Customer Success Specialist (Japanese Speaking (Non- Native))
Recruitify_HRBayan Lepas, Penang, Malaysia Customer Success Specialist (Japanese Speaking (Non-Native)).Customer Success Specialist (Japanese Speaking (Non-Native)).
This range is provided by Recruitify_HR.Your actual pay will be based on yo...Tunjukkan lagiKemas kini terakhir: 8 jam yang lalu
- Dinaikkan pangkat
Sr Manager, Manufacturing Quality Engineering
TeleflexKamunting, Perak, Malaysia Sr Manager, Manufacturing Quality Engineering.As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives.Through our vision ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu