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Product Manager (Quality and Automation Team)
SumsubSubang Jaya, Subang Jaya, Malaysia11 hari lalu
Penerangan pekerjaan2+ years of experience in a technical product management or related role with a focus on KYC, compliance, fintech, or digital identity products. Familiarity with product lifecycle management and technical project management tools (e.g., Jira, Confluence). Proven experience working closely with development teams; ability to read and interpret technical specifications. Ability to write basic SQL queries for analytics. Strong interpersonal and communication skills, with the ability to explain complex technical details to non‑technical stakeholders. Ability to work independently and proactively seek weak points to offer solutions. Fluent English; fluent Chinese (Mandarin) is an advantage. Technical background and understanding of development principles. Ability to write simple scripts in any programming language to test hypotheses during the prototyping stage. Basic knowledge of AI / ML : understanding key concepts and applying algorithms in practice would be an advantage. Fully remote and flexible working schedule, with access to a coworking space (in some locations). Working with a product that matters. Our technology helps to protect millions of users and many online services worldwide. International project with team offices in Berlin, Limassol, London, and Miami; customers spread from Mexico and the USA to Hong Kong, South Korea, and Singapore. 1 extra day off to celebrate your birthday. 7 additional days to enjoy the Christmas & New Year holidays. 7 days of sick leave (without the need for documentation). Regular, fully covered team offsites to connect and collaborate. Learning opportunities and support to attend industry events with the team.
Product Manager (Quality and Automation Team)
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface. With over 4,000 clients across fintech, crypto, transportation, trading, e-commerce, education, and iGaming—including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo.
What You Will Be Doing
- Developing and enhancing automation features for KYC onboarding.
- Defining and prioritizing product initiatives to improve accuracy, efficiency, and compliance.
- Working closely with engineering, data science, and compliance teams to drive innovations in automation.
- Exploring and implementing LLM, OCR, and AI / ML solutions to optimize processes.
- Monitoring key quality and performance metrics, identifying areas for improvement.
- Collaborating with key stakeholders to define requirements and validate hypotheses.
About You
Nice to Have
What We Offer
The Hiring Stages
TA screening → Hiring Manager Interview → Assignment → Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities, and perspectives. Join us in shaping the future inclusively.
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Quality Manager • Subang Jaya, Subang Jaya, Malaysia
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