Executive Omnichannel Customer Experience Partner

Executive Omnichannel Customer Experience Partner

The Associate Omnichannel Customer Experience Partner will primarily support the Omnichannel Customer Experience Partner in the operational execution and management of omnichannel marketing and customer engagement initiatives. This role will focus on the practical implementation of customer journeys and interactions across digital platforms (websites, social media, email, mobile applications) and traditional channels (in-person meetings, events, customer service). The core objective is to facilitate the seamless execution of integrated omnichannel experiences, ensuring consistent and personalized messaging, and driving operational efficiency in customer engagement activities.

WHAT YOU'LL BE DOING

• Content and System Management
• Campaign Execution and Monitoring
• Customer Data and Experience Operations
• Reporting and Data Analysis Support
• Cross-Functional Execution Support
• Compliance and Operational Best Practices
• Any other duties that may be assigned from time to time as required by the business

WE WANT SOMEONE WHO :

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