Support Services Assistant

Sunway Medical Centre Bandar Sunway is Hiring!

Job Description

Accommodation Management

Oversee the entire accommodation lifecycle, including tenant application, room assignment, service charge processing, and departure procedures to ensure seamless operations.

Coordinate front office administrative functions, including tenant registration and documentation.

Maintain accurate and up-to-date records of room assignments to prevent misallocations.

Conduct regular inspections to uphold safety, cleanliness, and facility maintenance standards across the premises.

Supervise scheduled maintenance, housekeeping, pest control, and laundry services, ensuring timely and high-quality service delivery.

Tenants Relations

Respond to inquiries and provide accurate information to tenants timely.

Address tenant's complaints promptly and professionally, ensuring appropriate actions are taken by coordinating with relevant departments or service providers.

Remain vigilant to tenant-reported safety and security concerns, taking immediate action where necessary.

Manage emergencies, such as accidents, safety hazards, or urgent repair, by coordinating with the necessary departments for swift resolution.

Administrative and Reporting Duties

Create and manage reports on room occupancy, maintenance schedules, and tenant’s feedback for management review.

Contribute to updating policies and procedures to enhance operational efficiency and service quality.

Job Requirements

Minimum Diploma or Degree in Management, Administration, Operations, Hospitality or other relevant qualification.

Minimum 1 year of relevant working experience.

Fresh graduates are encouraged to apply!

Skills : People management, computer, written, communication, analytical and problem-solving.

Hiring process

Average processing is around 2 to 4 weeks.

Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.

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