Talent.com
Regional Service Delivery Manager

Regional Service Delivery Manager

ThunderSoftPenangMalaysia, Penang, Malaysia
10 jam yang lalu
Penerangan pekerjaan
  • Act as the primary contact for regional clients, ensuring service delivery meets expectations.
  • Develop and execute regional service delivery strategies aligned with overall project goals.
  • Analyze and resolve project issues, providing technical support and recommendations.
  • Report project progress and key metrics to the Regional Service Delivery Director.

    • Qualifications

    • Bachelor's degree or above in Computer Science, IT, or a related field.
    • 5-10 years of IT service delivery and management experience, including 3+ years in cross-regional project management.
    • Strong project management and team collaboration skills.
    • Proficiency in project management tools (e.g., JIRA, Confluence, MS Project).
    • Excellent written and verbal communication skills.
    • PMP or ITIL certification is preferred.

      • Seniority Level

      Mid‑Senior level

      Employment Type

      Full‑time

      Job Function

      IT Services and IT Consulting

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    Service Delivery Manager • PenangMalaysia, Penang, Malaysia