Senior Technical Support Specialist-Bioethanol

Senior Technical Support Specialist-Bioethanol

Novonesis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Senior Technical Support Specialist-Bioethanol

Novonesis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Are you ready for a new beginning?

We need your talent, knowledge and dedication to better our world with biology.

Are you ready for a new beginning?

We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We’re here to better our world with biology.

In This Role You Will Make An Impact By

• Projects & Technology :
• Develop and optimize methods for testing existing and new products in the biofuel industry.
• Design, execute, and analyze lab or plant trials of biofuel products in collaboration with customers.
• Provide technical support for customer pitches and product promotions.
• Develop product formulations or application processes based on specific needs.
• Perform statistical analysis using tools such as SAS, JMP, etc.
• Stay informed on relevant technological and scientific advancements.
• Take initiative in exploring digital solutions to enhance work efficiency.
• Prepare and author scientific papers as needed.
• Project Leadership :
• Lead complex projects, including lab and plant-scale trials, when appointed.
• While teamwork is essential, it is equally important to take ownership as a project leader and work independently to drive projects forward effectively.
• Collaboration (Internal & External) :
• Foster strong cooperation within the department.
• Work closely with other divisions within the PHB department.
• Build and maintain networks with universities, contract research organizations, partners, and customers.
• Customer-Centric Approach :
• Possess in-depth knowledge of customer needs and product application processes, identifying hidden requirements and translating them into project goals.
• Collaborate with commercial, marketing, and technical teams to define and communicate the value proposition of our solutions to customers.
• Soft Skills :
• Strong customer focus with a solid technical understanding.
• Excellent communication and networking skills.
• Adaptable to change and thrives in dynamic environments.
• Proactive and enjoys collaborating across teams within and outside the organization.
• Highly skilled in designing, analyzing, and scientifically communicating results based on lab or plant data.
• Strong digitalization skills.

To Succeed You Must Hold

Could our purpose be yours? Then apply today!

At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume / CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume / CV.

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Want to learn more?

Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com

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Stay alert : Avoid recruitment scams

At Novonesis, We Are Committed To Maintaining a Safe And Transparent Recruitment Process. Please Be Aware Of Potential Scams Targeting Job Seekers And Take Note Of The Following

If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

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