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E-Commerce & Revenue Lead (Hospitality)

E-Commerce & Revenue Lead (Hospitality)

SoulasiaKuala Lumpur, Kuala Lumpur, Malaysia
5 hari lalu
Penerangan pekerjaan

Soulasia WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

E-Commerce & Revenue Lead (Hospitality)

Company : Soulasia (serviced apartments, KL)

Title : E-Commerce & Revenue Lead (Hospitality)

Reports to : CEO

  • Location : Kuala Lumpur (onsite / hybrid)

Mission

Own OTA e-commerce and pricing to lift ADR, occupancy, and RevPAR. You’ll run Booking / Agoda / Expedia / Trip.com, website merchandising, promos, reviews, and agency rate plans. Hands‑on role.

What you’ll do

  • Run weekly / bi‑weekly reviews with each OTA account manager; launch / iterate promos.
  • Build and maintain a 24‑month pricing calendar (incl. PH / weekends / events) using comp‑set + demand signals.
  • Maintain rate parity; fix breaches fast.
  • Reply to reviews with a human tone; close the loop with CX / Housekeeping on recurring issues.
  • Prepare and circulate weekly performance pack to CEO (ADR / Occ / RevPAR, rank, conversion, cancels, campaign ROI).
  • Set & distribute annual fixed rates to travel agencies; track pick‑up.
  • Arrange photoshoots for weak listings; push assets to all channels.
  • Coordinate with the channel manager provider on new features and fixes.

    • Nice‑to‑haves

  • Basic web merchandising (WordPress / Next.js CMS familiarity welcome).
  • Agency / B2B contracting.
  • Kuala Lumpur PH / events awareness.
  • Proficiency in Analytical Skills for interpreting data, forecasting trends, and making data‑driven decisions.

    • Seniority level

    Entry level

    Employment type

    Full‑time

    Job function

    Sales and Business Development

    Industries

    Hospitality

    #J-18808-Ljbffr

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