Customer Service - Convenient Public Transport

Customer Service - Convenient Public Transport

We're seeking a customer-centric individual to join our team as a Customer Service Representative. As a vital part of our customer service team, your key responsibilities will include :

Managing a high volume of incoming calls (approximately 80 calls per day)

Addressing customer inquiries and resolving complaints efficiently and professionally

Promoting our latest campaigns and special offers to customers

What We Offer :

Competitive base salary of up to RM 4,000 (based on experience)

Quarterly KPI Incentives : RM 800 - RM 1,800

Claims for transport, meals, language skills, and overtime

Comprehensive employee benefits, such as insurance and dental coverage

Who We're Looking For :

Fresh graduates with a degree are encouraged to apply

SPM and Diploma holders with call center experience are welcome

Open to all races and genders

Proficiency in Mandarin is a plus

Application Questions

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Role?
• Do you have customer service experience?
• Have you worked in a call centre before?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?

#J-18808-Ljbffr