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Training Executive - KL

Training Executive - KL

Zurich 56 Company LtdKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

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Training Executive - KL

Job Purpose

To identify and analyze training needs and provide training to agents and / or other business customers to ensure legal and licensing compliance.

Key Accountabilities

  • Manage the training function for agents and business customers.
  • Identify and analyze training needs.
  • Design, develop, and deliver various training solutions, including online training and webinars.
  • Assess the effectiveness of training interventions and document outcomes.
  • Coordinate with Underwriting to ensure compliance with guidelines and audits.
  • Assist customers with licensing procedures when needed.
  • Develop and distribute training materials and brochures.
  • Consult with key customers to enhance business performance.
  • Maintain ongoing communication with business sponsors during project implementation.
  • Diagnose issues and recommend solutions for business unit and customer challenges.
  • Lead complex, long-term projects (over 6 months) to implement new systems, programs, or products.
  • Research and implement innovative technical solutions to meet customer needs.

Business Accountabilities

  • Use financial systems to monitor budgets and control costs.
  • Support project development and review to ensure resource and schedule adherence.
  • Advise colleagues on risk and compliance processes.
  • Research data, analyze trends, and provide insights to improve sales processes.
  • Review business models and support management in process improvements.
  • Evaluate customer / distributor issues and recommend solutions.
  • Support change management initiatives with insights and recommendations.
  • Prioritize activities and influence standards and programs for business growth.

    • Performance Management Accountabilities

  • Demonstrate behaviors aligned with corporate values.
  • Contribute to performance discussions.
  • Educate and support team members in technical areas.
  • Provide guidance and support for personal and team development.

    • Education & Experience

  • Bachelor’s Degree (or equivalent) and at least 3 years of relevant experience.
  • Experience in insurance or financial services is advantageous.

    • You are the heart & soul of Zurich!

    At Zurich, we encourage innovative thinking and a positive outlook. We value our employees' expertise and offer diverse opportunities across our organization for career growth.

    #J-18808-Ljbffr

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