Senior Operations Forecasting Associate

Job Overview

The Senior Associate, Capacity & Forecasting plays a vital role in helping 2X plan ahead with precision. As part of the Operations & Planning team, this role translates revenue forecasts, pipeline shifts, and delivery demands into structured hiring targets and deployment plans that drive business scalability.

Working closely with the team’s Forecasting Analyst, this role supports the day-to-day maintenance of forecasting models and helps drive alignment between resource demand, hiring targets, and operational timing. Together, they ensure that short-term shifts and long-term growth are captured in a clear, actionable planning rhythm.

Sitting at the intersection of strategic planning and operational execution, this role helps ensure that we always have the right people, at the right time, in the right roles. It involves working with dynamic inputs—from Solution Sheets and Churn projections to active deployments and capacity models—while balancing long-range forecasting with real-time responsiveness.

Success in this role requires strong analytical instincts, planning rigor, and comfort working with messy inputs to create structured, decision-ready outputs. From maintaining headcount planning models to guiding target-setting conversations with HR and Practice Leaders, this Senior Associate plays a critical role in helping 2X scale sustainably while staying ahead of delivery demand.

Job Responsibilities

Forecast Maintenance & Demand Tracking

• Maintain and update long-range headcount forecasts across MRR, Project, and Churn streams, ensuring monthly and quarterly accuracy.
• Work closely with the Forecasting Analyst to apply modeling logic that reflects geography-specific hiring lead times, practice-level nuances, and deal ramp-up assumptions.
• Track and tag demand inputs from Solution Sheets, signed scopes, and high-probability pipeline deals—breaking them down by role, skills, region, and deployment month.
• Continuously monitor deal status and flag material shifts (e.g., delayed starts, revised FTEs) to adjust forecasts in near-real time.

Hiring Target Structuring & Alignment

Operational Planning & Forecast Responsiveness

Cross-Functional Collaboration & Strategic Inputs

Job Qualifications

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