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Associate, Anti Piracy (Investigation) (Location : Melaka)

Associate, Anti Piracy (Investigation) (Location : Melaka)

AstroMalacca City, Malacca, Malaysia
30+ hari lalu
Penerangan pekerjaan

Join to apply for the Associate, Anti Piracy (Melaka) role at Astro

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  • We practice a vibrant & energetic office culture.
  • We provide opportunities for career advancement within the company.
  • Good performance is always rewarded accordingly.

WHY JOIN US?

  • We practice a vibrant & energetic office culture.
  • We provide opportunities for career advancement within the company.
  • Good performance is always rewarded accordingly.

    • “ It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products / services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable. ”

    Job Responsibilities

  • To support Astro’s anti-piracy initiative by identifying commercial piracy cases and delivering CID letters in collaboration with the direct and In-direct sales team.
  • To act as a field enforcer and liaison between sales, legal, and PDRM teams to ensure compliance and conversion of piracy users into legitimate CE customers.
  • To ensure high conversion of piracy cases into legitimate Astro CE customers while maintaining strong documentation and compliance standards.
  • Meeting or Conduct weekend check at commercial outlets suspected of piracy
  • Conduct field operations to identify and document piracy cases with full evidence submission via the Eagle app.
  • Collaborate with (DSM,IDSM,DSR) to deliver CID letters to suspected piracy users.
  • Maintain detailed logs of piracy cases, CID deliveries, and conversion outcomes.
  • Support coordination with PDRM for raid operations when required.
  • Educate commercial customers on copyright laws and the risks of using pirated content.
  • Provide weekly reports to Sales Planning and Commercial Enterprise leadership.
  • Assist in refining anti-piracy strategies based on field insights and customer feedback.
  • Ensure all enforcement and sales activities comply with legal and ethical standards.
  • Ensure compliance with Astro’s anti-piracy protocols and reporting standards.
  • Ad-hock for audit or piracy cases.

    • Requirements

  • Field operations or enforcement experience, preferably in sales, security, or compliance-related roles.
  • Experience in customer-facing roles, such as direct sales, field marketing, or service recovery.
  • Basic understanding of copyright or intellectual property enforcement, or willingness to learn quickly.
  • Comfortable with mobile reporting tools and apps (e.g., Eagle app or similar)
  • Experience working in fast-paced, target-driven environments.

    • Seniority level

    Seniority level

    Associate

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Other

    Industries

    Entertainment Providers

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