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Responsibilities
- Analyze and identify customer’s needs and match against the products.
- Sell the products to customers via inbound channels i.e Calls, Emails etc and Follow-up.
- Able to explain recommended product solution, up-sell and cross-sell in a Tele and Email environment.
- Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
- Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
- Daily Sales Pipeline and Activity to be updated in CRM and maintained.
- Follow up with customers to solicit further sales, respond to sales enquiries.
- Maintain professional customer services via verbal and in written communication.
- Adhere to sales process, pipeline management, ethics and compliance.
Qualifications
Minimum 1 (one) year of inbound / inside / tele sales experience or sales via e-commerce platforms.Desire to meet and exceed sales performance goalsWorking knowledge of Microsoft Office Suite and CRM tools.Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellenceStrong verbal and written skills in English and Tagalog with commercial sense, problem solving and negotiation skills.Seniority level : Associate
Employment type : Full-time
Industries : Outsourcing and Offshoring Consulting
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