Onsite Engineer

Our client is a IT Service Provider, who provides IT support, computing parts distribution and computing equipment resell. Due to expansion, they are looking out for a Onsite Engineer to support them in their growing business.

Responsibilities

• To provide IT hardware service and support on desktops, laptops for end users and corporate customers
• Provide timely update to customers on service appointment, service status till closure of the services incidents.
• Ensure proper parts handling and movement within the team during transit to customers.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
• Install Operation system, firmware, and bios.
• Handles and manages end-user from end to end.
• Handling, resolving, and keeping track of assigned cases through ticketing system.
• Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
• Attend new product training via Web based training.

Requirements

Working hours

8.30am 6pm

Contract

12 months contract (renewable / convertible)

Interested candidates are invited to send in your resume in MS Word Format, stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and / or other services which you have consent us to perform on your behalf.

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