Senior Executive, Network InvestigationMalaysian Communications and Multimedia Commission • Cyberjaya, Selangor, Malaysia
Senior Executive, Network Investigation
Malaysian Communications and Multimedia Commission • Cyberjaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaanProvide advisory and guidance to analysts on profiling techniques and strategies. Review and validate profiling reports for accuracy and completeness. Consolidate and present operational updates to senior management. Highlight critical findings, operational challenges, and recommendations. Act as the primary liaison with internal investigation units and external stakeholders related to tip-off cases. Ensure timely communication and alignment with key stakeholders including LEA, NACSA, MKN, and Telcos. Identify areas for enhancement in profiling operations and propose solutions for continuous improvement. Recommend tools and methodologies to improve profiling accuracy and efficiency. Supervise adherence to the shift schedule. Ensure smooth handovers and documentation between shifts. Candidate must possess at least a Bachelor’s Degree in Cybersecurity, Digital Forensics, Criminology, or relevant discipline from a reputable university with a minimum of CGPA 3.00 Proven experience managing teams and handling operational reporting. Familiarity with social media platforms and OSINT methodologies. Strong leadership, stakeholder management, and analytical skills. Willingness and ability to supervise operations on a rotational shift basis, including nights, weekends, and public holidays. In-depth knowledge and proficiency in navigating and utilizing various social media platforms, understanding their features, functionalities, and privacy settings. Proficiency in advanced analytical techniques to process and analyze vast amounts of social media data, extract meaningful insights, and identify patterns. Expertise in leveraging open-source intelligence methodologies to gather information from publicly available online sources, enhancing investigative capabilities. Ability to adapt to and quickly learn new technologies and tools relevant to social media investigation, staying abreast of industry advancements. Proficient in preparing clear, concise, and detailed reports summarizing findings from social media investigations for legal and MCMC's purposes. Knowledge of proper protocols for handling and preserving digital evidence obtained from social media platforms, ensuring its admissibility in legal proceedings. Basic programming and scripting skills, enabling the customization and automation of processes in social media analysis, if applicable. Integrity Strategic Thinking Customer orientation Achievement Orientation Problem Solving Analytical Thinking Negotiation Skills Stakeholder Management Teamwork Communications and Presentation Skills Writing skills (BM & English)
Job Summary
Lead and manage shift-based profiling teams to ensure efficient and accurate profiling based on tip-offs. Provide strategic advisory on profiling methods, update management on operational results, and manage key stakeholders relevant to tip-off cases.
Job Responsibilities
1) Shift Team Management
- Oversee and coordinate the performance of shift teams conducting tip-off profiling.
- Ensure 24 / 7 operational coverage through effective shift planning.
2) Profiling Advisory and Quality Assurance
3) Operational Reporting and Management Updates
4) Stakeholder Management
5) Process Improvement
6) Technology Utilization and Recommendation
7) Shift Operations Supervision
8) Assist Head of Department and Director 2 in planning and tracking system development schedules, milestones, and task lists.
9) Contribute to cross-unit improvement initiatives and innovation proposals for internal tools.
Qualifications
Work Experience
Technical Competencies / Skills
Behavioural Competencies / Skills
Candidate must be willing to work in Cyberjaya.
Permanent position.
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Senior Executive • Cyberjaya, Selangor, Malaysia
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