Remote Jobs in Malaysia

Last updated: 7 days ago

Account Executive (Remote)

Mister MobileKuala Lumpur, MY

Profile: We are seeking a dynamic Customer Service Manager to lead our Customer Service Specialist (CSS) team and enhance the connection between our retail operations and customers.In this role, yo...Show more

UAS Remote Pilot (Bahau)

AonicBahau, Negeri Sembilan, MY

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Aonic is an end-to-end drone solutions company.We began by providing drone services and has since evolved into a.DJI, and now expanding into distributing smart home products.At Aonic, our mission i...Show more

Remote Engineer (Japanese-speaking)

NTTPetaling Jaya, Selangor Darul Ehsan, Selangor, Malaysia

Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Show more

Customer Service Specialist (Remote)

SummitNext Technologies Sdn BhdKuala Lumpur, Malaysia

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We are looking for a proactive and detail-oriented.This role plays a critical part in monitoring online conversations, identifying potential risks, and ensuring consistent content distribution acro...Show more

Sales Associate [Remote]

Ottodot Pte LtdKuala Lumpur, MY

Application link: https://airtable.FzPolUy/paggadzjzyaQaPnSx/form Salary: Base Pay + Unlimited Commission The Opportunity We are looking for a highly motivated and customer-focused Inbound Sales Re...Show more

Virtual Assistant (Remote)

Cyberbacker Inc.Malaysia

CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications.Transcription: Listen to live or recorded...Show more

(Remote Working) Graphic Designer

InkmaginaryKuala Lumpur, MY

We are a Singapore-based creative company seeking a full-time Graphic Designer to work remotely from Malaysia.This role requires a strong foundation in graphic design, with proficiency in motion gr...Show more

Digital Sales Executive (Remote)

2Stallions Pte. Ltd.Kuala Lumpur, Selangor, Malaysia

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This is a sales-focused role with commission-based incentives, ideal for someone who thrives on closing deals, building relationships, and contributing directly to the company’s commercial success....Show more

Virtual Assistant (Remote)

SnaphuntMalaysia

Client Manager (MALAYSIA Remote)

First AdvantageKuala Lumpur, Remote, MY

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Client Managers serve as the account holder and 1st level of case escalations.They build relationships with clients and act as their guide and advocate in every interaction with the business.As the...Show more

Client Care Representative (Remote)

ScalesourceMY

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Fully Remote (Must overlap with U.We are looking for a motivated.Remote Client Care Representative (CCR).In this role, you will be responsible for.Customer Communication & Call Handling.Manage inbo...Show more

Auditor (Remote)

recruitSGMY

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Our company provides reliable Singapore corporate services, including accounting, tax, audit, and compliance support.We are seeking an experienced Auditor to join the team on a remote basis.Key Res...Show more

P2P Operations Specialist (Remote)

Your Software SupplierKuala Dungun, Terengganu, Malaysia

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User Experience Optimization: Identify pain points and opportunities in P2P transaction processes to enhance user experience.Risk Management: Implement and oversee fraud prevention strategies to en...Show more

Accountant - Singapore Clients - Remote

SleekMY

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Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growi...Show more

Operations Project Manager (Remote)

SmartBuyGlassesMY

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About the Role We are seeking an independent, architect-minded, and highly flexible Operations Project Manager to join our Global Operations Project Team.Operating in a 100% remote environment, you...Show more

Remote Professional General

Baker HughesKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Remote Operations Professional.Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions.Drawing inspiration from its rich heritage as an invent...Show more

Remote Language Recruiter

Volga PartnersMY

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Artificial Intelligence and Machine Learning, proudly supporting some of the world’s leading technology giants and multinational corporations.Beyond AI, we deliver IT services, business process out...Show more

Remote Bilingual Interpreter

TransPerfectSubang Jaya, MY

TransPerfect Is More Than Just a Job….Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual id...Show more

Digital Designer (remote)

Hiredly XKuala Lumpur, MY

Elevate the brand through collaboration with marketing, sales, and product teams to shape our visual identity across every digital and physical touchpoint.Translate complex technical concepts, like...Show more

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Account Executive (Remote)

Mister MobileKuala Lumpur, MY

10 days ago

Job description

Profile :

We are seeking a dynamic Customer Service Manager to lead our Customer Service Specialist (CSS) team and enhance the connection between our retail operations and customers.

In this role, you will take charge of building a high-performing, customer-first contact centre that supports our retail network. You will lead both local and offshore teams, establish best-in-class SOPs, and ensure every customer touchpoint reflects the warmth, care, and efficiency that our brand stands for.

Responsibilities :

Lead and Empower the Team

Manage and coach a team of customer service representatives (including offshore agents) to deliver consistent service excellence.
Foster a supportive, collaborative environment where the team feels motivated to meet and exceed KPIs in response time, resolution rate, satisfaction, and sales conversion.
Encourage a proactive sales mindset through genuine service interactions that build loyalty and drive growth.

Deliver Outstanding Customer Experiences

Oversee all customer interactions across channels — online chat, social media, Google Reviews, and emails.
Handle escalations with empathy and professionalism, turning service challenges into opportunities to win customers back.
Use customer feedback to improve service quality and retail touchpoints.

Build Structure and Scale

Develop clear, efficient SOPs and workflows to support our retail and digital operations.
Introduce data-driven improvements that enhance speed, consistency, and service quality.
Standardize communication frameworks so every customer, regardless of channel, experiences the same reliability and care.

Collaborate Across the Business

Work closely with Retail Operations, Marketing, Product, and Logistics teams to ensure a seamless end-to-end customer journey.
Identify recurring customer or retail pain points and propose practical solutions that improve systems and service delivery.

Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-mister-mobile-job-account-executive-remote]

Minimum LCCI or equivalent qualification with relevant work experience.
Familiarity with Xero and financial statement preparation is an advantage.
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Detail-oriented, meticulous, and able to work independently in a remote, fast-paced environment.
Strong communication, analytical, and problem-solving skills.
Responsible, committed, and a good team player with a positive attitude.
Prior experience in retail or FMCG industry is an advantage.
Must be self-equipped with laptop, monitor, and phone for remote work.