Jobs in Malaysia

Last updated: 1 day ago

Technical Support Engineer

NetAppMY

Title : Technical Support Engineer.As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on ...Show moreLast updated: 30+ days ago

Sales & Event Executive

The Fifth Academy PLTFederal Territories of Malaysia, MY

Job Requirements We are looking for a dynamic, results-driven individual to support our sales outreach and event coordination efforts. The ideal candidate should be passionate about client engagemen...Show moreLast updated: 30+ days ago

Production Technologist

Ably ResourcesMalaysia

Develop, plan and implement fit-for-purpose Production Technology : Well Technology and Production Enhancement solutions, implementation of prudent Reservoir Management Plan (RMP), compliance to Min...Show moreLast updated: 30+ days ago

Executive, Finance

PUMAPUMA Malaysia

The focus of the role is support on daily financial / accounting operations to ensure production of accurate and reliable accounting records for both external and internal reporting purposes.Provide...Show moreLast updated: 30+ days ago

Medical Officer

Cover More GroupMY

Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide.Established in 1982 we offer a comprehensive portfolio of travel insurance solution...Show moreLast updated: 30+ days ago

Data Visualisation Specialist

World VisionMalaysia

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous pl...Show moreLast updated: 30+ days ago

Senior Manager Data Shareholder Reporting

HaysMalaysia

Senior Manager Data Shareholder Reporting.Senior Manager Data Shareholder ReportingYour new company Forefront of the financial industry which is a hub of innovation, growth and opportunities by bui...Show moreLast updated: 30+ days ago

Senior Engineer-Security Technology Operations

AdeccoMalaysia , MY

The role involves overseeing security technology operations, focusing on daily operational activities across designated security tools and systems. The primary objective is to establish and maintain...Show moreLast updated: 30+ days ago

General Manager

Ichor SystemsMalaysia

The Manufacturing Plant Manager is responsible for overseeing all daily operations of the plant from production and manufacturing to ensuring policies and procedures are followed.The ideal candidat...Show moreLast updated: 29 days ago

Civil Engineer

ArupMalaysia

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. The focus of this role is to provide infrastructures consulting engi...Show moreLast updated: 1 day ago

Buyer (Sports)

ZaloraMalaysia

Responsible for the implementation of buying strategies and budget proposals to achieve sales, profits as well as inventory targets. Develop and maintain strong relationships with key marketplace br...Show moreLast updated: 30+ days ago

Manager, Total Rewards

Insulet CorporationMY - Malaysia

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.In the last two decades ...Show moreLast updated: 30+ days ago

QA Engineer

TDCXMalaysia

Attractive remuneration, great perks, and performance incentives.Comprehensive medical, insurance, or social security coverage. Engaging activities and recognition programs.Strong learning and devel...Show moreLast updated: 30+ days ago

Geotechnical Engineer – Kuala Lumpur

Tony Gee and PartnersMalaysia

You will have the opportunity to lead and deliver projects across various sectors.Our team is expanding, offering a supportive environment for growth and development. With a diverse and developing c...Show moreLast updated: 13 days ago

ECOMMERCE & DIGITAL EXECUTIVE

059 Natura Malaysia (Ola Beleza SDN BHD)Office,Natura Malaysia

We are three purpose led beauty brands, originating from all four corners of the world; Avon, Natura and The Body Shop.We are united by the idea of nurturing beauty and relationships to move toward...Show moreLast updated: 30+ days ago

Quality and Risk Management Manager

AmbitionMalaysia

Lead and drive the hospital's quality improvement initiatives and programmes.Monitor and support cross-functional projects aimed at enhancing care standards. Review and maintain internal policies re...Show moreLast updated: 29 days ago

Assistant Director of Events Management, RSR & GSH

Shangri-LaMalaysia

Assistant Director of Events Management.Shangri-La Golden Sands, Penang.This cluster leadership role focuses on.Partner with the Business Development team. Lead the Events Management team in managin...Show moreLast updated: 30+ days ago

Executive Chef

Marriott InternationalMalaysia

Accountable for overall success of the daily kitchen operations.Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.Works to con...Show moreLast updated: 22 days ago

Freelance Designer [pool]

LewisMalaysia

We are a global marketing agency that has gone from start-up to multi-national in little over two decades.Our success is due to a combination of factors. Talented people delivering award winning cam...Show moreLast updated: 30+ days ago

Assistant Manager / Manager

Jing O Thai Mookata BuffetFederal Territories of Malaysia, MY

Handle all day to day tasks in the restaurant(s) will handle 2 outlets alternately.Show moreLast updated: 9 days ago

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Technical Support Engineer

NetAppMY

30+ days ago

Job description

Title : Technical Support Engineer

Location :

Cork, Munster, IE, T12 H682

Requisition ID : 130869

Job Summary

As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and / or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.

Job Requirements

Provide technical support via telephone, web or autosupport.
Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
Escalate cases to other more senior Technical Support Engineers and / or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.

Your Profile

A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.

1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.

Good written and verbal communication skills in German language (B2 level)

Good interpersonal communication and customer service skills

Strong aptitude for learning new technologies

Creative approach to problem solving

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