Jobs in Malaysia

Last updated: 8 days ago

Technical Support Engineer

NetAppMY

Title : Technical Support Engineer.As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on ...Show moreLast updated: 30+ days ago

Sustainability Consultant - ESD

ArupMalaysia

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Sustainability is a key strategic aim of Arup.At the heart of all ou...Show moreLast updated: 22 days ago

Sales & Event Executive

The Fifth Academy PLTFederal Territories of Malaysia, MY

Job Requirements We are looking for a dynamic, results-driven individual to support our sales outreach and event coordination efforts. The ideal candidate should be passionate about client engagemen...Show moreLast updated: 30+ days ago

Manager, Corporate Secretarial

HaysMalaysia

Manager, Corporate Secretarial.Manager - Corporate Secretary to join reputable Retail company.Amongst one of the top recognised Malaysian-based companies, this organisation is a market leader in Re...Show moreLast updated: 30+ days ago

Account Management Executive (Fashion)

ZaloraMalaysia

We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop the ZALORA’s Fashion category. The primary focus in this role is to drive the growth of the assigned bra...Show moreLast updated: 30+ days ago

Executive, Finance

PUMAPUMA Malaysia

The focus of the role is support on daily financial / accounting operations to ensure production of accurate and reliable accounting records for both external and internal reporting purposes.Provide...Show moreLast updated: 30+ days ago

Data Visualisation Specialist

World VisionMalaysia

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous pl...Show moreLast updated: 30+ days ago

Medical Officer

Cover More GroupMY

Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide.Established in 1982 we offer a comprehensive portfolio of travel insurance solution...Show moreLast updated: 30+ days ago

Nursery Teacher

Teaching Abroad DirectAsia, Malaysia

Are you seeking a Nursery Teaching job in Malaysia? This international Nursery has Early Years Centres in both London, United Kingdom and Kuala Lumpur, Malaysia. For a August start their Kuala Lumpu...Show moreLast updated: 30+ days ago

Senior Engineer-Security Technology Operations

AdeccoMalaysia , MY

The role involves overseeing security technology operations, focusing on daily operational activities across designated security tools and systems. The primary objective is to establish and maintain...Show moreLast updated: 30+ days ago

IT Specialist

Marriott InternationalMalaysia

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware / software, user accounts, and computer / telephone rooms...Show moreLast updated: 11 days ago

Manager, Total Rewards

Insulet CorporationMY - Malaysia

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform.In the last two decades ...Show moreLast updated: 30+ days ago

ECOMMERCE & DIGITAL EXECUTIVE

059 Natura Malaysia (Ola Beleza SDN BHD)Office,Natura Malaysia

We are three purpose led beauty brands, originating from all four corners of the world; Avon, Natura and The Body Shop.We are united by the idea of nurturing beauty and relationships to move toward...Show moreLast updated: 30+ days ago

Procurement Executive

Shangri-LaMalaysia

Be part of our Shangri-La family.Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore.Today, the group comprises over 102 deluxe hotels and resorts in key cities in ...Show moreLast updated: 30+ days ago

Security Analyst Level 2

Ensign InfoSecurityMalaysia

Monitor third party security feeds, forums, and mailing lists to gather information related to the client through automated means. Produce intelligence outputs to provide an accurate depiction of th...Show moreLast updated: 30+ days ago

Marketing & Sales Lead

Ably ResourcesMalaysia

I am currently recruiting for a global leading client of mine in Malaysia who are recruiting for a Marketing & Sales Lead to joined their esteemed organisation. This exciting role will be focussing ...Show moreLast updated: 30+ days ago

Regional Finance Business Partner-Logistics & Transportation (Malaysia & Singapore)

LazadaMalaysia

Department : Finance / Legal Location : Malaysia.Transportation : Lead the financial business partnering for Lazada’s self-operated logistics (LEX) in Malaysia and 3rd party logistics operations in both...Show moreLast updated: 27 days ago

Freelance Designer [pool]

LewisMalaysia

We are a global marketing agency that has gone from start-up to multi-national in little over two decades.Our success is due to a combination of factors. Talented people delivering award winning cam...Show moreLast updated: 30+ days ago

ME Engineer II

Smiths DetectionMalaysia

Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 2700 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to deli...Show moreLast updated: 30+ days ago

Assistant Manager / Manager

Jing O Thai Mookata BuffetFederal Territories of Malaysia, MY

Handle all day to day tasks in the restaurant(s) will handle 2 outlets alternately.Show moreLast updated: 8 days ago

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Technical Support Engineer

NetAppMY

30+ days ago

Job description

Title : Technical Support Engineer

Location :

Cork, Munster, IE, T12 H682

Requisition ID : 130869

Job Summary

As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and / or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.

Job Requirements

Provide technical support via telephone, web or autosupport.
Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
Escalate cases to other more senior Technical Support Engineers and / or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.

Your Profile

A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.

1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.

Good written and verbal communication skills in German language (B2 level)

Good interpersonal communication and customer service skills

Strong aptitude for learning new technologies

Creative approach to problem solving

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