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Sales Admin
Excel Envirotech Resources Sdn BhdPetaling Jaya, Selangor, Malaysia8 days ago
Job descriptionMaintaining a positive relationship with customers via phone, email, or face-to-face. Assist with any required pre-qualification exercises (e.g., registration with vendor portals). Assisting sales teams with order processing and tracking. Supporting salespeople with follow-ups, appointments, and meeting scheduling. Handling customer inquiries, complaints, and after-sales support. Communicating with clients to confirm orders, delivery timelines, and service issues. Maintaining a positive relationship with customers via phone, email. Coordinate the full tender process, including reviewing tender documents, tracking deadlines, and preparing submissions. Liaise with internal departments (e.g., sales, legal, finance, technical teams) to gather and verify tender requirements. Prepare quotations and format tender submissions according to the specifications set by clients or government agencies. Support the sales team with quotation preparation, follow-up, and post-submission clarifications. Monitor and update tender portals or procurement systems regularly Handling customer inquiries, complaints, and after-sales support. Handle confidential information with discretion and integrity. Competitive monthly basic salary Full EPF & SOCSO contributions Annual bonus & performance incentives 5-day work week (Monday–Friday) Medical claim benefits 5 Working Days Medical Claim
Requirements
- Experience handling day-to-day administrative tasks (e.g., filing, data entry, preparing reports).
- Familiar with managing sales documentation (invoices, quotations, delivery orders, purchase orders).
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Strong attention to detail and accuracy.
- Organized and able to multitask under pressure.
- Good communication and interpersonal skills.
- Strong organizational skills and ability to meet tight deadlines.
- Knowledge of tender portals or e-procurement systems is an added advantage.
- Work as a team
Responsibilities
Benefits
Additional Benefits
Skills
Sales Administration Data Entry Customer Relationship Management (CRM) Microsoft Office Suite (Excel Word PowerPoint) Problem Solving Record Keeping Teamwork Time Management Communication (Written and Verbal) Coordination Effective Communication
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Admin • Petaling Jaya, Selangor, Malaysia