Talent.com
This job offer is not available in your country.
E-Commerce Assistant

E-Commerce Assistant

Aoshi Media Sdn. Bhd.Kajang, Selangor, Malaysia
6 days ago
Job description

Requirements

  • Strong communication skills and service mindset, with responsibility and patience
  • Preferably Mandarin Speaking Candidate
  • Fluent in Mandarin and English; proficiency in Bahasa Malaysia is a plus
  • Familiarity with social media platforms like TikTok; influencer outreach or operations experience is an advantage
  • Skilled in spreadsheets and data organization with basic Excel knowledge
  • Experience in e-commerce customer service or assistant roles is preferred

Responsibilities

  • Handle daily inquiries and provide customer support for online stores to improve customer satisfaction
  • Establish and maintain relationships with influencers (KOLs, streamers) and coordinate collaborations
  • Communicate closely with influencers to assist in content partnerships and campaign execution
  • Support the operations team in coordinating with streamers and local Malaysian staff, ensuring clear communication of tasks and feedback
  • Follow up on after-sales reshipment processes and resolve issues promptly and effectively
  • Track and report daily individual work performance; assist in data organization for performance visibility

    • Benefits

  • Salary negotiable with promotion opportunities based on performance
  • Basic training provided; may be promoted to Operations Executive or Influencer Executive
  • Energetic and youthful team with a comfortable working environment

    • Additional Benefits

  • Training Provided
  • High Basic Salary
  • Commission Payment
  • Allowance Provided
  • Company Trip
  • Performance Incentive

    • Skills

    Excel E-Commerce Social Media Customer Service Communication Skills Customer Service Skills E-Commerce Platform

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Create a job alert for this search

    Assistant • Kajang, Selangor, Malaysia